Carriers need to spend to optimize current business processes while simultaneously laying the foundation for future growth.

A surprising reprimand of national politicians and a less surprising disregard for the industry highlighted the conference’s first day.

INN’s 2010 Vanguards in Insurance Practices Awards represent true votes of confidence by insurers who rate the value provided by technology solution providers.

For the second consecutive month, the U.S. Bureau of Labor Statistics reports insurers reduced their ranks, and has seen a 3.2% loss in jobs over the past year.

Gartner finds organizations drawn to SaaS hype failed to recognize downstream problems.

Survey reveals that 74% of nation’s insurers are hiring.

INN announces a call for nominations for the 2010 Women in Insurance Leadership program.

Patni’s acquisition of CHCS Services will turn the tech provider into a TPA, and expand its range into the insurance and health care sector.

The seeming over-abundance of accolades can obscure real business accomplishments.

Narragansett Bay Insurance’s CIO offers tips for insurers on how to best leverage the cloud while minimizing risks.

While mainframes are still both viable and valuable, perhaps the key to this semantic pretzel is that the needs of the business must come first, and executives shouldn’t rush to adopt new systems simply because they're the latest-and-greatest new tech.

After more than 100 hours of interviews with insurance execs, SMA unearthed 10 common initiatives regarding market recovery and future changes.

Recent security breaches have focused attention on Indian outsourcers at a time when they can least afford it.

In its first report profiling IT service vendors for the insurance industry, Boston-based insurance consultancy Celent concludes that the most successful partnerships insurers have with IT service vendors those that are not just about replacing staff or lowering costs. Though a cost-minded insurer may find significantly lower expense from a good relationship with an IT service vendor, many find these engagements save costs in one area while requiring unexpected expenditures in others. The best partnerships, Celent says, are those that are long-term, strategic engagements in which a vendor is leveraged to bring in new expertise, add both technology and domain knowledge to the business, and is relied on as a true partner.

Gartner lists technologies that will challenge business processes, support new business models and drive revenue growth.

When paired, cloud computing and BPM permit insurers to identify, model and automate ailing mission-critical business processes.

Thinking globally and acting locally, Patni follows the example of Mitsubishi and others that have brought jobs to the United States.

Expansion spurred by BPO deal with health care technology and services provider, and includes long-term plans to service insurance sector.

Insurers that were most happy with their IT services vendor felt they had a true partnership with their vendor.

The partnership will allow Hexaware to offer eBaoTech products on a global scale.