DALLAS--Docucorp International, a leading provider of enterprise information solutions, announced today the availability of its content management solution for the insurance and financial services industries.

COPENHAGEN--Accenture has been selected to implement its Web-based Claim Components software application at Topdanmark, a leading property and casualty insurance company based in Denmark. Topdanmark is the tenth insurer, and the first in the Nordic region, to license Accenture Claim Components software solution.

Penn-America Group, Inc., which includes the nationally recognized insurance operations of Penn-America Insurance Company and Penn-Star Insurance Company, has selected the TyMetrix' electronic invoicing solution across its claims services group.

New Haven, CT--Metaserver, Inc., a leading provider of business process integration (BPI) solutions for the insurance industry, today announced the release of Metaserver 4.6. The new release builds on Metaserver's rapid, business-focused approach to integration projects and includes several features designed to make it easier for insurance companies to transform data from agencies and service providers into the format required by underwriting, policy administration, and other insurance systems. Metaserver 4.6 also offers a number of enhancements that give organizations increased flexibility for incorporating business rules into the automated processes that orchestrate the interaction of multiple systems.

LA QUINTA, Calif.---Gallaudet Technologies announced the release of Version 2 of their "Do Not Call" software introduced in October. This upgrade adds several new features making compliance with the new Federal Trade Commission laws easy for anyone who may have to call potential customers. The program, that has a free, 7-day trial period, is available for download from the www.DNCLookup.com website. After the 7-day free trial, the one-time registration fee is just $29.95.

CHATTANOOGA, Tenn - UnumProvident Corporation announced today that its insurance subsidiary in the United Kingdom, Unum Limited, has reached a new arrangement with the Swiss

HARTFORD, Conn.--Three years of rising property- casualty rates have finally had a favorable impact on loss reserves, substantially reducing estimated deficiency, according to the latest annual study on the subject by Conning Research & Consulting.

HARTFORD, Conn. -Travelers Property Casualty Corp. and Applied Systems, Inc. announced one of the industry's most significant implementations of industry-standard, ACORD-based agency/carrier interface (SEMCI) processing to support the transition of business relative to recent agreements between Travelers and other carriers.

HARTFORD, Conn.--Insurity Inc., a ChoicePoint company, today announced that Insurance Company of the West (ICW), a business unit of The ICW Group, has selected Insurity's Commercial Intellisys property/casualty policy processing services to support its nationwide commercial P&C business. ICW's primary decision drivers were Insurity's large existing client base, and a track record of similar applications already in production servicing the wider industry.

PARSIPPANY, NJ--MFXchange Holdings, Inc. (MFX) announced the launch of its end-to-end application service provider (ASP) commercial lines solution. The comprehensive processing system is Web-based and features the many benefits of ASP-based products. MFX's Ray Roy, Chairman, explains, "MFX's founding mission is to build technology solutions specifically to meet insurance carriers' needs for increased productivity, shorter processing timeframes and lower costs. We provide this, in part, through ASP processing that does not require large capital outlays for hardware and software and is highly cost effective."

(St. Louis, MO-December 11, 2003) Genelco Software Solutions, a division of Liberty Insurance Services Corporation and a developer of software applications for the life and health insurance industry, has joined IBM's ISV Advantage Initiative, a program designed to provide independent software vendors (ISVs) with technical and marketing support to help meet the specific needs of small and medium business (SMB) customers.

POOLESVILLE, Md., Dec. 12-- The insurance Fraud DetectionSystem (FDS), developed using Visual Analytics, Inc.'s award winning product, VisuaLinks, was successfully launched this past week by the Korean Financial Supervisory Services, FSS. The FSS announced that they have implemented and will be using this system to detect fraud through the integrated analysis of insurance-related data including accidents, contracts and claims.

The insurance industry appears poised to remove the "technology laggard" label. Despite a back-to-basics management philosophy brought on by the two-year economic slump, insurance companies continue to move forward with their Internet strategies.For the third consecutive year, Internet-related categories ranked at the top of Insurance Networking News' "Best of the Newest" survey, a poll of 17 technologies rated by insurance company executives and industry experts. The panel rated each technology based on its impact on carriers' operations and its level of innovation.

As 2003 comes to a close, it's a great opportunity for executives to gauge the current business climate and identify trends that will follow through to the new year. For insurance carriers, the near-term outlook is considerably more upbeat than it was 12 months ago.That was the crux of the message delivered by Frank Coyne, ISO chairman, president and CEO, to attendees at the recent ISOTech conference. Coyne's keynote highlighted significant indicators of the firming insurance market: Premiums rose 11% in the first half of 2003; the industry's annualized return on net worth rose a robust 9.7% during the first six months of the year, a significant improvement over the 1.8% gain in 2001; and, the industry's combined ratio is projected to improve to 101, nearly 15 points higher than 2001's level of 115.9.

The old adage of "What, me worry?" isn't part of the lexicon of CIOs, CTOs and other senior level executives in charge of IT functions at life/health and property/casualty firms, according to a survey completed by Celent Communications Inc. in partnership with Insurance Networking News.Twenty executives from small, medium and large carriers paint a picture of insurance IT organizations in a double bind of diminished resources and increased demand this year and anticipated again in 2004.

Ask not for whom the bell tolls; it tolls for carriers' legacy systems. At least that's the conclusion of a survey conducted by Guidewire Software Inc., a San Mateo, Calif.-based Web-based claims system provider.Three-quarters of property/casualty and workers' compensation carriers are engaged in significant claims system projects, according to Guidewire (see chart). "Mid-sized carriers are really biting the bullet-looking at what's in front of them and starting to take steps," says James Kwak, vice president of marketing at Guidewire. "So we're seeing many of them looking at replacing their claims systems."

In the past, insurers could write off fraud expenses with investment income and capital reserves. But those days are over. Reduced investment income and reserves have forced insurers to face such operational bugaboos as fraud and subrogation head on. Fortunately, insurers ahead of the curve have identified technology-based strategies to get to the heart of the matter.

For anyone who has ever owned a car, it's an inevitable question: Continue pouring money into the old jalopy, or cut your losses and buy a shiny new model complete with six-cylinder engine, alloy wheels and keyless entry?

Unlike many insurance companies that reach a point of pain with old technology, Berkley Risk Administrators Co. LLC (BRAC) was not under duress when it decided to migrate to a new platform.

For years, insurance executives have been striving to introduce more streamlined procedures and technologies to improve their financial management and analysis capabilities. One of the primary end goals of these efforts has been to deliver more accurate and timely reporting.From an enterprise resource planning (ERP) perspective, this goal has eluded carriers due to the massive amounts of widely dispersed source data, which often is housed in stand-alone legacy systems that lack flexibility, consistency and transparency.