Core systems

DxCG Inc., an independent provider of predictive modeling software for health care organizations, today announced that Tufts Health Plan has signed a multi-year contract to license DxCG's RiskSmart, its Web-based suite of predictive modeling tools. Waltham, Mass.-based Tufts Health Plan joins other leading Massachusetts health plans, providers and payers using DxCG's predictive modeling tools to improve the financial forecasting of its health care operations.

SAN FRANCISCO--Identity Theft 911, a leading provider of identity theft education, defense, and resolution services, and AIG Affinity Group Services, a division of AIG, the world's leading international insurance and financial services organization, are working together to help individual consumers, enterprise customers, and financial institutions to deal with the growing problem of identity theft.

Member companies of both the National Association of Independent Insurers (NAII) and the Alliance of American Insurers on January 7 voted overwhelmingly to merge and form a new trade association known as the Property Casualty Insurers Association of America (PCI). The new organization, which will officially begin operations today, represents more than 1,000 member companies that write 37 percent of the property and casualty insurance sold in the United States .

Combined Agents of America, LLC (CAA) today announced Safeco has signed a master contract with all 28 CAA member agencies. According to the contract, all CAA members gain access to this major company market while also profiting from combined premium benefits. CAA is a managing general agency (MGA) committed to strengthening the independent insurance agency system through profitable growth, quality and service for its member agencies.

First Notice Systems Inc., the leader in claim reporting solutions for the insurance industry, and Guidewire Software Inc., a leading provider of claims solutions to property and casualty and workers' compensation insurers, today announced the formation of a strategic alliance that gives insurance carriers an end-to-end claims reporting and management solution. Customers of both companies can now easily leverage First Notice's expertise and value-added services at first notice of loss and Guidewire's downstream claims processing system to enhance claims handling procedures and improve customer service.

ePolicy Solutions, Inc., a leader in providing Web-based policy administration solutions that can reduce expenses and improve customer service, today announced a marketing agreement with ODEN(R) Insurance Services, Inc., a provider of regulatory research and compliance products. ePolicy Solutions also announced it has integrated ODEN's Policy Terminator(R) into ePolicy Solutions' RightRisk(TM) for a top property and casualty insurer.

Fallon Community Health Plan (FCHP) will join Insurix's www.BenefitCentral.com on-line quoting and E-Marketplace web site. This will enhance FCHP's quoting and proposal generation capabilities allowing Brokers 24X7 access to FCHP's information. The web site will allow Employee Benefits and Health Insurance Brokers to quickly and easily review FCHP's product options, obtain quotes for Massachusetts' employers with 10 - 50 eligible employees, and review FCHP's provider network.

LONDON-- Lloyd's of London announced today that the market will have the capacity to underwrite 14.9 billion pounds Sterling (pounds) of business in 2004, or $26.7 billion. This figure maintains 2003's capacity level of 14.9 billion pounds, or $23.2 billion.

Duck Creek Technologies Inc., a provider of product management software and services to the insurance industry, today announced that Irving, Texas-based program administrator, Innovative Risk Management, Inc. (IRM) has selected Duck Creek's EXAMPLE Platform. IRM will implement the entire Duck Creek product suite including: EXAMPLE Express(TM), EXAMPLE Author(TM), EXAMPLE Server(TM), ManuScript Templates(TM), and Example TransACTTM.

HARTFORD, Conn.--Travelers Life & Annuity today announced the availability of its Annuity Funded Life and Muni Max products on pTeraDac Corporation's WebStory, a customized Web-based presentation system that links directly from Travelers WinFlex and Travelers Life Illustration Systems. WebStory Advanced Marketing Presentation System provides text, schematics and graphics to help the producer develop and present sales strategies in a format that facilitates the client's ease of understanding.

HARTFORD, Conn.--The Hartford Financial Services Group, Inc. today announced it has completed the purchase of CNA Financial Corporation's group life and accident, and short-term and long-term disability businesses for approximately $500 million in cash. The transaction closed on December 31, 2003.

In the largest-ever civil insurance fraud case filed in the state of New York, Allstate Insurance Co., Encompass Insurance and Nationwide Mutual Insurance Co. last month filed a RICO (Racketeer Influenced and Corrupt Organization Act) lawsuit in the Supreme Court of New York.After 21 months of investigation, Allstate filed the complaint against 74 individuals whom the Northbrook, Ill.-based carrier alleges were either principals or employees of-or otherwise involved with-a group of companies established for the sole purpose of generating hundreds of millions of dollars in fraudulent insurance claims.

Alexandria, Va.-based Agents Council for Technology (ACT) is trying to sell independent agents on a new concept: using technology to enhance the sales and marketing aspects of their businesses.In phase one of a multi-part report designed to help agents and brokers build a disciplined, sales-driven agency culture, ACT, an affiliation of the Independent Insurance Agents & Brokers of America (IIABA), revealed in November that "as the independent agency system inevitably becomes more efficient, greater efficiency should improve productivity by enhancing the manufacturing and sales processes.

Insurers are turning introspective. They lived a charmed life when healthy investment returns covered for a lack of efficiency within their operations. Now, they have shifted their focus from asset management back to insurance basics.A new survey performed by the global insurance services practice of New York City-based Deloitte notes that insurers have shifted their focus after a protracted period of low interest rates and volatility in the equity markets.

The deal to merge the St. Paul Cos. and Travelers Property Casualty Corp. is on track to create the second-largest insurer in the country, with top market shares in 22 states, according to Jay Benet, chief financial officer of Hartford, Conn.-based Travelers.Benet, who is the designated CFO for the projected St. Paul Travelers Cos., discussed some terms of the deal in December at the Bank One Capital Markets Insurance Company Investors Conference. The deal, announced on Nov. 17, will be a tax-free transaction, with an exchange of 0.4334 St. Paul share for each Travelers share.

The Contracts Update section includes announcements of contracts insurance information technology companies have signed with customers in recent weeks. Contract news can be faxed to Insurance Networking magazine at (312) 913-1366 or by electronic mail to Stephen.Dwyer@ thomsonmedia.com BIS Inc.

There's no question that independent agents are highly valuable participants in the insurance marketplace. But carriers that depend on independent agents are continually trying to determine what's important to them when they choose carriers.Two recent studies conducted by Celent Communications Inc. provide some insight.

Web-Enabled IllustrationTravelers Life & Annuity, Hartford, Conn., is providing to its brokers and producers the WinFlex Web illustration system from LifeLink Corp., Park City, Utah. WinFlex Web is a single entry, multiple carrier interface (SEMCI), which runs illustrations for multiple carriers' products on a single system via the Internet. Compared with the desktop version, WinFlex Web eliminates software distribution and installation difficulties and costs; ensures all producers use current software; provides valuable usage statistics; simplifies and accelerates new product introductions; enables brokers access to all approved carriers from one portal location; make bug fixes available immediately; and eliminates the need for Citrix-hosted solutions.

Zix Corporation, a global provider of protection, management, and delivery solutions for electronic communications, announces that Blue Cross and Blue Shield of Oklahoma, the oldest and largest private health insurer in the state serving almost 770,000 Oklahomans, has signed a three-year contract for ZixCorp secure e-messaging services to help meet the privacy and security guidelines of the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

MILWAUKEE--Fortis Health signed its first individual medical Health Savings Account (HSA) policy, believed to be the first HSA policy in the country. The policy, which was opened by an individual residing in Aurora, Ill., is the first of the estimated over 40 million HSA accounts that will be established in the next 10 years, according to congressional analysts. Beginning January 1, 2004, Fortis Health will offer comprehensive HSA products for individuals and small groups through Fortis Insurance Company and John Alden Life Insurance Company.