Customer experience

The underwriter implements Instec at the recommendation of partner Axis Insurance.

Digitally native companies' adept use of data and analytics for customer interaction isn't going unnoticed by large insurers, who are working to better leverage data, industry experts say.

Roostify’s technology allows potential buyers to submit a loan application online or via mobile app.

With three major automakers exploring driver state sensing systems, Celent's Donald Light thinks insurers can reap benefits.

The company has interactive, personalized videos that explain coverage options to customers with help from Pitney Bowes.

Sapiens will also provide the UK insurer with its agent/client portal and content management technology as part of the agreement.

Valen’s Predict and Manage applications assess individual policy risk, automate pricing decisions and provide indicators of overall performance.

For many people, social media intelligence consists in screening social networks to get data that can complement internal data to make a better business decision. This definition is too succinct.

20th century tactics won’t work in the 21st century for our industry any more than they do in elections.

With the move, the P&C insurer aims to improve its overall billing and customer experience.