Customer experience

The Richmond, Virginia-based insurer will extensively cut the costs of maintaining its old legacy admin system by implementing ISCS' cloud software.

The Canadian insurer is using EIS' suite for underwriting, policy, billing and claims services

The Virginia-based insurer will adopt FINEOS' software to manage the life claims of all its members

A new study by research-consulting firm Celent finds only 26 percent of insurance companies see social media as a trusted external customer data source.

Insurity's "Claims Decisions" will support thousands of claims filed by of Selective users each year

With the enhanced suite, the health provider hopes to provide policy members with more information to make smarter healthcare decisions

Appulate will provide its Uplink service to Majesco customers, increasing agent efficiency in dealing with ACORD data.

The broker has charged Hugh Khan with overseeing its digital distribution arm.

Insurance Networking News is taking insurance innovation to the masses with our latest event.

Scott Frank's mandate is to improve the customer experience.