Customer service

The software providers will offer P&C insurers an accelerated core implementation process.

Maximum Processing’s software helps manage agents, third-party administrators and insurance brokers.

As part of the implementation process, Accenture will assess Selective’s current CRM management practices to develop a unique tech strategy.

IT leaders have been told to lead digital transformation efforts at their organizations, and that best starts with creating a vision for their own industry, according to new research from Gartner, Inc.

ClaimsCenter will manage all claims in the insurer's personal lines of business.

The DriveSense application is only available in Utah for now, but will be introduced to additional states later this year, the insurer says.

Systema Software's tech will administer Merchants' surety bond claims.

The portal, provided by ISCS, allows American Integrity’s customers to receive quick online quotes before purchasing a policy.

A series of automated digital processes promise a better agent and customer experience, executives say.

Russ MacTough, managing director of Liberty Mutual Strategic Ventures spoke to INN about the insurance giant’s efforts to keep up with emerging trends in insurtech.

Insurers are looking for more business-minded, agile tech employees to bring their companies into the digital age

Amazon’s new service will let businesses run different frameworks on its computers, including those created by rivals.

After joining the P&C insurer in July, John Halberstadt will now head CIG's IT operations.

Venture-backed Gusto will begin selling health coverage to small businesses at the end of May.

The sector will exceed last year’s total by 36% if companies continue to raise money at the same rate as in the first quarter.

Sid Gandhi will lead data-driven reorientation of Securian processes.

The new service allows customers to report claims online for several lines of business.

With the move, the insurer intends on improving customer communication and agent policy placement rates.

Customers report frustration with core business tasks, according to J.D. Power.

The software provider will manage Meadowbrook's payment processing and allow insureds access easy to policy information.