Digital distribution

Hendrik-Jan Wiersema will be responsible for global insurance programs in the Benelux region of Europe.

As a result of errors in the systems, insurers have had to hire temporary workers and address duplicate enrollments, according to new reports.

Covered California, the state's health insurance exchange, reported a dip in online visitors and call volume in its second week of operation, but broker certification is advancing.

Insurer develops integrated marketing campaign to reinforce commitment to face-to-face distribution.

In a new report, Willis predicts rate activity for several lines and COO Eric Joost discusses how big data and a new influx of capital could affect the industry.

In response to a changing market, European insurers continue to adjust product offerings, adapt reinsurance purchasing and alter their distribution channel strategies, according to recent reports.

After a loss, some consumers who buy their policies online soon learn a hard lesson about the need and value of having an agent who is partnered with a top-notch carrier.

Transparency could have many effects, including competitive intelligence and, as a result, aggressive pricing.

Incorrect information from the Centers for Medicare and Medicaid Services led to the decision, insurer said.

McKinsey’s prediction that the local independent agencies are declining glosses over important distinctions between business models and value propositions, says agency association’s CEO.

The services and solution are intended to automate and streamline the insurer’s administrative processes on New York’s exchange.

Third-quarter net income decreased to $232.4 million, or 39 cents a share, from $277 million, or 46 cents, a year earlier.

The updated platform is designed to provide agents with several real-time quotes.

Some medium-sized, publicly-traded insurers are encountering operational challenges and could be sold, restructured or placed into run off, according to MarketScout.

Auto and homeowners premiums primary drivers, according to MarketScout analysis.

With a newly launched platform, sales representatives are able to adopt social-selling techniques, ultimately focusing more on sales productivity and less on compliance requirements.

The strategies of insurers like UnitedHealth Group and WellPoint are under the microscope as data from four of the five largest U.S. states is collected by SNL Financial Group.

One quarter of survey respondents said they considered switching auto insurance providers in the past year; Esurance had the most customers in that category, USAA the fewest.

Preconditions do not yet exist, according to Celent report, including regulatory structure and customer demand.

Among other concerns, some big health insurers have decided not to participate in many state exchanges and patient advocates are worried insurers will create networks with fewer doctors and hospitals.