Digital distribution

At CSC’s Future Focus, the buzz was around consumers, agents and mobility—all topics insurers can’t ignore.

Insurers need to rethink their document automation and management strategies due to complex internal structures and multiple document composition engines, notes a new report by Celent.

All these technological changes are reshaping customer expectations. What’s a carrier to do?

HHS launched a Spanish-language version of the HealthCare.gov website, which was mandated under the health care reform law.

Product to provide states with technology options to help residents purchase health insurance.

Commercial Lines Billing system is designed to streamline the billing process, and increase the time and cost efficiencies for companies and their clients.

Data migration issues have long held life insurers back from replacing their legacy systems.

Insurers may want to ensure they're not guilty of providing a vastly different quality of customer service via social media versus other channels.

With the economy continuing to suck wind, vendors, too, need to find ways to get more value out of what they produce.

Its E-Sign Dedicated Service for Insurance is designed to deliver documents that meet all business, legal and regulatory requirements.

Seventeen member agencies of the IIABNY have been named “Best Practices” agencies by the Independent Insurance Agents & Brokers of America.

Insurer to implement SaaS platform designed to support collaborate with internal and external resources at point of opportunity.

DIS OFFERS NEW MARKETING SYSTEM

Which insurers' products are most popular in the bank channel so far this year? Take a look.

Celent survey reveals preferences when it comes to technology usage and carrier choice.

For the fifth consecutive year, INN is pleased to recognize and congratulate 10 of the insurance industry's most extraordinary female leaders.

Insurers and agents are making better use of aggregators, social media and micro sites to garner new business.

Beacon Research report finds total sales of fixed annuities rose to $19.4 billion.

Insurers should ensure that the Web portals being used to simplify transactions with agents and customers don't make things harder on them.

Social media continues to be a topic of conversation among insurance executives even though studies have indicated the insurance industry has been slow to accept and adopt the technologies. Moreover, results from a June survey show that even among insurance producers who have adopted social media a majority does not believe it is helping them to generate leads.