Digital distribution

We’re not talking about C-3PO working in a call center. Robo-Advisors means improved analytics, better customer self-service.

China's search leader thinks AI can "can help you identify all the patterns to help you reduce risk," says company president.

With the enhanced suite, the health provider hopes to provide policy members with more information to make smarter healthcare decisions

Appulate will provide its Uplink service to Majesco customers, increasing agent efficiency in dealing with ACORD data.

The analyst firm looks at deployment rates to identify the key technologies that will shake up the industry this year.

The country's third-largest P&C insurer will adopt Palo Alto Software's system to help agents grow their local businesses.

Lemonade believes it has hit on a tech-driven ‘peer-to-peer’ model that can improve the insurance customer experience.

The insurer adds to its existing Guidewire platform, in efforts to optimize costs and improve agent, customer relations

MEM will implement PatTech's SaaS software in February

Within the span of an insurance transaction, there are multiple phases involving many different moving parts, from the time a customer requests a quote to the application process to claims.

iPipeline's DocFast software allows agents to digitally send policies to clients.

About 71 percent of people who signed up were renewing coverage and 60 percent returned to healthcare.gov to update their information, check out their options or select a new plan, CMS said.

The company's Strategic Ventures arm has added new companies to its U.S. portfolio.

These alternative approaches are good news for the industry as they challenge the traditional, sometimes adversarial, relationship between insurer and insured.

Accenture has identified six reasons that insurance companies are taking a more digital approach to distribution.

The carrier revamped core systems for its commercial lines.

FastPath aims to help agents serve small business customers faster.

Berkshire Hathaway Direct Insurance Co. will initially focus on workers’ compensation and business owners’ package policies.

Customers are pushing for new tools ranging from robo-advisers to omnichannel access, while insurers will use digital technologies to transform their offices, both on the front and back-end.

ZocDoc Inc. and Oscar Health Insurance Corp. are providing free Internet advertising that will target the uninsured.