Claims

After a five-year high, a recently released J.D. Power study finds overall satisfaction with auto insurers has significantly dropped.

One major carrier, however, was not satisfied with one of the operational guidelines.

The vendor will help develop a comprehensive IT system for Global Hawk and automate key business processes.

Insurers now have a framework for drone use to assist in claims, underwriting and more.

Customers can use the new mobile app to complete a home inspection in as little as 25 minutes.

The P&C insurer adds to its implementation of Guidewire's core systems suite.

Carriers are faced with more options than ever when it comes to housing and transmitting data, but a majority are switching to cloud.

The cloud-based platform will manage AmFed's homeowners, dwelling and workers compensation products.

More insurers than ever are open to switching to cloud for core, especially mid-sized carriers.

The software providers will offer P&C insurers an accelerated core implementation process.

It takes more than just technical know-how to steward an insurance company into the digital age.

ClaimsCenter will manage all claims in the insurer's personal lines of business.

Liberty Mutual has also invested in the smart home device maker, which anounced $3.2 million in funding.

Celent analyst Donald Light has been tracking the impact of car technology on the insurance business – and downward pressure on premium is already beginning.

Systema Software's tech will administer Merchants' surety bond claims.

The blockchain would reject multiple claims for one accident because the network would know that a claim had already been made, for example.

The company has partnered with PrecisionHawk for drone hardware and software.

Majesco's platform for P&C will support the insurer's commercial package lines of business.

The new service allows customers to report claims online for several lines of business.

The insurer adopts ISI's Enterprise platform as part of its core systems transformation.