Claims

With questionable claims numbers and fraud costs expected to grow through 2016, Aite Group outlines emerging techniques and technologies to stem the tide.

Amica receives the highest score in J.D. Power and Associates’ claims satisfaction ranking of 19 insurers.

Policy administration, claims and billing to be centralized for all of Haverford's group of companies.

Claims Manager brought in to serve as cloud-hosted core claims processing system for PCM.

Shifting health care costs and aging claimants will sharply affect auto insurance costs in the years ahead, according to Assured Research.

While the percentage of Americans who believe it is acceptable to increase an insurance claim by a small amount is down 9 percent from a similar survey in 2002, 86 percent know that insurance fraud leads to higher rates for everyone.

Insurer sets production target of January 2014 for major policy administration and claims implementation.

The insurance application is designed to offer closed-loop fraud processing, seamless Integration and optimized investigation.

Enservio, a provider of software and services to property insurers, has launched ContentsExpress, an online contents valuation tool designed to accelerate the contents claims process for property insurance claims.

Seth Ingall is tapped to step in for the retiring Don Lyons.

Claim Components software bought in an effort to enable real-time analytics and improve service for agents, customers.

Ebix to provide SaaS-based policy administration system for front- and back-end processes.

Celent recognizes the technology initiatives of 15 insurers and names XL Group the Model Insurer of the Year.

SaaS workers' comp application now in production at two customer sites.

Recent statistics present the average consumer who wants to purchase insurance using a mobile device.

Health insurer designs app enabling policyholders outside the United States to submit claims using smartphone cameras.

New app functionality designed to enable customers to view leave time and claim details on devices.

Two-year modernization initiative will overhaul all Gerber Life's lines of business.

New user interface and faster adoption lead the list of anticipated improvements.

Analysis from HealthPocket Inc., a health insurance information site for consumers, shows that health insurers have some work to do in the areas of out-of-pocket expenses and transparency. The analysis indicates that 38 percent of plans did not disclose their deductible within its annual out-of-pocket limits, concealing the full amount a person could pay if the “Summary of Benefits” was not read carefully. Once these deductibles are factored in, many plans are not compliant with the Affordable Care Act (ACA).