Claims

StoneRiver releases LifeApply, Claims Stream at the ACORD LOMA Insurance Systems Forum.

System includes pre-loaded business rules engine and builds on CSC’s claims and risk management expertise.

Insurer looks to Accenture Claim Components software to improve customer service and align with previous policy administration and billing purchases from Duck Creek.

With upgrades, a specialty writer aims for improved speed-to-market and process consistency across lines of business.

Two new studies show that the embrace of existing technologies, such as telematics, could soon have a dramatic effect on the insurance industry.

Insurance Networking News is proud to present its INN Newscast. This special video edition brings you exclusive coverage from day one of the 2012 ACORD LOMA Insurance Systems Forum in Orlando.

Insurance Networking News is proud to present its INN Newscast. This special video edition brings you exclusive coverage from day one of the 2012 ACORD LOMA Insurance Systems Forum in Orlando.

ECM solution from Hyland enables the remote creation of and access to documents critical to underwriters and adjusters.

In the month of April, severe weather in the central and southern sections of the United States caused $1 billion in insured losses, according to the “Global Catastrophe Recap” report, published by Impact Forecasting LLC, the catastrophe model development center of Aon Benfield. Economic losses were even higher.

Farm Bureau Life Insurance of Michigan is indicating annual savings of $230,000 and full ROI from a claims upgrade implemented less than a year ago. More than a quarter of Farm Bureau’s savings comes from paperless solutions, including eliminating the printing of around 65,000 faxes in the first six months.

Health insurers are counting on technology to reduce the claims-processing errors that cost billions of dollars and frustrate patients and physicians.

Westfield looks to shore up claims systems in support of commercial business growth.

Coalition raises awareness by gathering research and members, lobbies for no-fault reform.

Social network analysis and pre-built insurance-specific models featured for latest fraud product.

Latest Android app enables drivers to digitally videotape their driving experience, recording accident evidence in the process.

ClaimsVISION to enable efficient, single platform for all claims.

Overall customer satisfaction declined 13 points to 842 during the first quarter of 2012, according to J.D. Power study.

SettleAssist to be implemented by managed-repair program on wind and hail claims.

As insurers attempt to recoup losses from a costly 2011, global property insurance rates rise in the first quarter of 2012, Marsh reports.

A Gartner survey of IT leaders in North America reported that 81 percent felt that customer retention is extremely important to them with customer acquisition ranking number five out of 10 and expanding relationships with existing customers rating number six out of 10.