Claims

Insurtech's camera device records visual data, as well as traditional usage-based insurance factors, to develop driving scores.

Designed to close protection gaps in China, data-driven product pays off in near-real time after a storm passes through.

The digtial auto insurer will offer policyholders credits for free ridesharing trips after a car accident.

The vast majority of stakeholders see administrative waste as a cause of poor communication.

Automating document digitalization helps carriers cut claims cycle times down drastically, says Capgemini's Nathan Root.

These new companies sport telematics, AI and IoT platforms aimed at expediting claims, digital distribution and more.

Insurer has rolled out several initiatives aimed at a more modern experience during insurance's 'moment of truth.'

Auto accidents are on the rise, and new digital tools are helping carriers make customers whole again.

New tech companies are shaking up the insurance market with Internet of Things, drone and machine learning products.

The technology can give adjusters a customer service tool that, incidentally, improves financial outcomes.

More than a third of customers prefer automated service via machine learning to alternatives, according to Celent report.

Insurer's new system, TREO, simplifies claims by providing more data and analysis.

The 4,200 workers affected will be offered jobs in other areas of the company.

Insurer embraces self-service and analytics in revamped claims process.

Entering the storm season, several large insurers have unmanned aerial-vehicle fleets ready to go.

Mobile, telematics and analytics are among the technologies reducing the need for human intervention in claims.

Carriers are right to embrace new methods of making customers safer, but must navigate the impact on premium.

Alliances on renter's and pet insurance allow wide range of services, especially on mobile, says SVP Jennifer Marhalek.

Upgrades to the insurance claims process are driven by a desire to prevent customers from jumping ship, says Aite Group's Jay Sarzen.

P&C insurer continues long-standing relationship with vendor, in efforts to enhance online customer experience.