Claims

Customer service rises in importance as a business driver and cost containment declines, according to Strategy Meets Action.

With big data and machine learning tools and algorithms, the possibilities are endless.

Shifting mobile strategies and two other trends will change the industry in 2014 and beyond, according to an Aite Group report.

Research indicates that claims systems and process capabilities vary widely by insurer.

Across the industry, substantial differences exist in claims management processes, and many insurers could realize significant benefits by applying new techniques and technologies.

Geographic information services increasingly are being incorporated into claims processing to predict and prevent losses, speed customer care and better allocate resources.

A new report's finds that insurance CIOs targeted mobile computing capabilities in 2013.

Tropics completes conversion, implementation of policy, billing and claims software.

CANATICS Selects BAE Systems Detica

Partnership to help fight life insurance application fraud.

In a recovering economy and armed with strong capital positions, life insurers and annuity providers should take the opportunity to become more customer centric through technology innovation, industry experts say.

RSA Ireland CFO Rory O’Connor and Claims Director Peter Burke were dismissed yesterday, the London-based insurer said in a statement today.

Since last year, new skills and new thinking are more urgent than ever, even as budgets and technology needs remain static.

Insured losses declined to about $31 billion, the Munich-based company said today. That compares with $65 billion reported for 2012.

Since last year, new skills and new thinking are more urgent than ever, even as budgets and technology needs remain static.

Homeowner property claims also are found to be increasing in frequency, value and suspicion.

By knowing where there may be gaps in coverage, you can help to mitigate or potentially eliminate future claims.

The mortgage insurer selected InsuranceSuite as its platform for underwriting, rating and policy administration, claims management and billing.

Telematics, predictive modeling, leadership and security all were among topics of interest in 2013.

Freestone Selects PCIS Platform