Mobile technology

The New York State Insurance Fund, one of the largest workers comp insurers in the U.S., got over 1,000 policyholders on board its new claims information app in its first week.

More carriers are offering digital assistants in their mobile browser and in-app, according to the Q3 2023 Mobile Insurance Scorecard.

As the rest of the world becomes increasingly connected, consumers expect all aspects of their lives to be on-demand and seamlessly integrated into digital platforms.

This year, in the spirit of innovation, Accenture used generative artificial intelligence to help distill and uncover trends, feeding submissions securely into its gen AI model.

Insurtech is transforming the workers' compensation segment through big data analytics, artificial intelligence, machine learning, wearable technology and more.

Consumers preferred to share data using smart devices in the home: 45% said they are happy to share information via Amazon Alexa, Google Home and the like. A little over a third of consumers (36%) said they were willing to share data through wearables or fitness health tests.

The carrier and the payroll services provider are working together to increase the flexibility of workers comp underwriting, based on more up-to-date data.

Companies can collect and analyze customer data to provide tailored offerings and targeted promotions based on customer behavior, preferences, and risk profiles.

The results of Keynova's latest Online Insurance Scorecard placed Progressive first for its online user experience.

The best carriers provide agents with the tools that allow prospective customers the option to shop via chat, text and even in-app communications channels.

Amica, Geico and Progressive rank highest for customer satisfaction in the service segment of the study.

Customers of the John Hancock Vitality program who own the Oura Ring will receive personalized health data and rewards for healthy habits.

Digital Insurance spoke with Sears Merritt, head of enterprise technology and experience at MassMutual.

New research finds changes in age and industry demographics of workers comp claims

GEICO scored first overall in the semi-annual Mobile Insurance Scorecard.

Non-invasive, AI-based technology prevents physical stresses without using wearables

Digital Insurance spoke with Tony Laudato, vice president of marketing and combination products at Munich Re.

Tingle has led the insurer to implement behavioral insurance.

The Innovation Network for Construction includes in-house services to reduce risks for workers and job sites, along with discounts on recommended technologies.