Policy adminstration

Given the rise of smartphone adoption among U.S. insurance customers, there is now a massive demand to engage insurers via the mobile Web.

Confidence and demand gives analytics technology a boost.

From cloud computing to legacy systems to the business/IT relationship, insurance CIOs discuss areas affecting their careers and ability to perform.

Royal Bank of Scotland Insurance is reportedly moving its claims management system to India.

IT departments are now expected to play a feature role in driving the future growth of the business.

Ebix says the deal will provide them access to the majority of life and annuity brokers' desktops in the United States.

America's Health Insurance Plans and Blue Cross and Blue Shield have collaborated to give providers one-stop shopping when conducting transactions with insurers.

Insurers cutting maintenance levels is a bit like a pro athlete cutting back his workouts—the lack of “maintenance” will eventually show in his performance, or lack thereof.

Ironshore Insurance Services has opened offices in geographic markets to work with retail brokers on a regional basis.

National Association of Insurance and Financial Advisors members with InsuranceLeads.com accounts will have 24-hour access to lead features.

FDIC Chairman says federal resolution authority must transcend industries and international borders.

Island Insurance benefits from DRC’s industry experience as well as its local presence.

Smartphone application designed to promote health and wellness.

Medical malpractice insurers and actuaries can breathe a short sigh of relief before bracing for future challenges, such as the Centers for Medicare and Medicaid Services decision to no longer reimburse for certain hospital-acquired conditions.

Insurers convene with other experts to discuss a convergence of consumer protection and compliance-related challenges associated with social networking.

More research on IT spending filters in, and the conclusions are pretty much the same: IT spending for property/casualty insurers flat to slightly higher through 2010.

Insurers should examine their current systems for untapped features and functionality.

A survey reveals a high level of customer loyalty and satisfaction among respondents.

Bucking national unemployment trends, large agencies are adding producers, a new study finds.

Celent says two recent policy admin deals in the UK is a sign insurers are looking to get back on track with IT investments.