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A Fortune 500 banking and insurance provider known for its superior customer service realized that they lacked an understanding of how work was being processed in their middle and back-office operations. Learn how they gained visibility of their data into their customer service operations; improved productivity and throughput; realized a 10% improvement and $5 Million in savings in one year.
November 22 -
At least 15 major insurers have dedicated Twitter accounts, including USAA, GEICO, Progressive, Allstate, Mutual of Omaha and Travelers.
November 21
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Only three of Moodys 19 rated companies reported lower operating earnings in Q3 2013 compared to the prior year.
November 21 -
California, Texas and Colorado are at the top of the list due to the number of households, but another state has the highest percentage of households at high or extreme risk from wildfire.
November 21 -
This meeting has not been discussed in any meaningful way with the entire membership of the NAIC nor have we worked to build consensus among the members on what our positions will be, six absent state commissioners wrote in a letter.
November 21 -
Cloud-based e-mail software is designed to improve validation process at the point of entry.
November 21 -
The new version, called IDIT Version 11, is designed with mobile platform support, including applications for customers, claim assessors and underwriting inspections.
November 21 -
Swiss Re, the worlds second-largest reinsurer, said in an e-mailed statement today that it will buy a 4.9-percent stake in New China Life for $493 million.
November 20 -
More than 75 technologists gathered to create open source health record applications for veterans in an effort to speed and simplify access to patient information and improve care.
November 20 -
New app for iOS is designed to work in conjunction with the company's UBI device, providing drivers with data on daily commutes, fuel efficiency and engine diagnostics.
November 20 -
More than a third of the back-end infrastructure still remains to be built in the federally run marketplace, a top IT official from CMS said Tuesday on Capitol Hill.
November 20 -
Delivered as a cloud-based service, iWorks Enterprise Financials aims to assist chief investment and financial officers in making better, more informed business decisions, while achieving smarter operations.
November 19 -
The two confirmed EF-4 tornados that hit Illinois on Sunday also were unusual for occurring so far north, according to an analysis by Risk Management Solutions.
November 19 -
More Than 150 P&C PAS Purchases Made Since 2010
November 19 -
Among the insurers on the list, AIG sees the biggest drop-off from 2011 to 2012; during the same period, Berkshire Hathaway nearly doubled its market share in the sector.
November 18 -
New figures state that 59 percent of the Fortune 500 still have at least 1.6 hours of data center downtime per week, which translates to at least $8.5 million per year in losses.
November 18
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Obama invited the group to meet with him a day after he announced that the administration was altering regulations to permit insurance companies to extend existing policies for an additional year.
November 18 -
Most North American P&C insurers will find IT budgets steady, but core systems replacement and better business/IT alignment are resulting in increased discretionary and extra-budget spending.
November 15 -
The insurer, which underwrites specialty and reinsurance products, promotes Michael Fleischer and one other to executive roles within the excess and surplus division of the group.
November 15 -
Arendt was named a 2013 WIL winner as a result of her leadership and approach to the largest project of her career.
November 15

