Business users can more easily learn to use and benefit from modern analytics and business intelligence tools, enabling them to take the lead role in this area by 2019, says Gartner.

Incumbents benefit from high barriers to entry, but are themselves less efficient and innovative, Accenture claims.

With enough information produced directly by vehicles, insurers can get most important information without making the customer work too hard.

Insurers including AIG, Travelers, Liberty Mutual and CNA have announced new staff in roles that will drive tech innovation throughout the year.

Shelia Anderson is tasked with modernizing core and developing new applications for customers.

The carrier piloted Snapsheet’s technology before launch, and found claims were settled up to 40% faster using the insurtech's software.

Top risks are often associated with the IoT, artificial intelligence, cloud computing and robotic process automation.

Moves from Allstate units Answer Financial and Arity, as well as MassMutual, illustrate increasing value of analytics expertise outside core insurance products.

The firm is releasing new cloud technologies to fight disease and help health providers abide by privacy laws as the medical sector moves to internet-based computing.

More than 75% of fintech executives surveyed in a new report acknowledge their primary business objective is to collaborate with banks and insurance companies.

Carriers need to combine traditional initiatives, such as business intelligence and core modernization, with investments in insurtechs.

New technology organization structure aims to improve customer experience, CIO says.

The life insurer’s LifeScore Labs division is ready to make its data tool available to other carriers in the space.

Puneet Bhasin arrives at the carrier by way of Waste Management, and will lead the company's new multi-year digital transformation initiative.

Developers can now really push the limits of their artificial intelligence platforms, giving them not just more human-like and life-like speech patterns, but also more accurate responses.

Otonomo has developed technology to make it easier to distribute connected-car data by securing, anonymizing and aggregating information while adhering to regulations.

AI promises to disrupt insurance and to provide major competitive advantage. The result is a flood of investments for leading players.

The Japanese company that has been aggressively supporting insurance startups is pushing values too high, some fear.

Carriers who develop internal innovation capabilities can outrun disruptors thanks to industry knowledge and information resources.

Biometric and mobile technology offer carriers opportunities to engage customers more often and with more value.