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AI coding tools are putting insurtechs on the spot to change their value proposition; meanwhile, many consumers find that AI tools are making them more comfortable talking to agents.
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Matthew Madsen of Accenture recommends that insurance company leaders get more "hands-on" with AI and get staffs more fluent with AI.
10h ago
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The company's survey finds that only 23% of AI users accept financial guidance from AI without validating the advice first.
September 16
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Five insurtech CEOs share the advice they would give to their counterparts or themselves five years ago.
September 16
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Half of consumers plan to use AI but also want an advisor who can relate to their life experience to review information at some point in the purchasing process, according to the Capgemini Research Institute and LIMRA.
September 15
The enthusiasm around agentic AI in reserving isn't wrong but ahead of the infrastructure required.
AI may improve the view from the driver's seat, but it should not occupy that seat, writes Marc Jeffreys, general manager of Health for Gradient AI.
Agents can't be in constant contact with every client. AI can help them flag important coverage gaps, writes Jackson Fregeau, the CEO and co-founder of Quandri.
With AI creating hidden risks that insurers must account for, some insurers leave these up to existing policies, others explicitly affirm they will cover AI risks, and a third set is excluding them.
Sixteen leaders across the insurance industry have been recognized for their leadership and significant contributions to their companies, colleagues and the industry.
Tresa Stephens, North America Allianz commercial regional head of cyber, tech and media, holds over a decade of experience in delivering specialized cyber, tech and professional liability solutions.
Sarah Murrow, president and CEO of Allianz Trade in Americas, shares her career journey in the insurance industry and her approach to acting as an effective leader to a multi-national business.