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Eighty-eight percent of policyholders reported that they want a provider that anticipates coverage problems before they ask, but doesn't rely solely on AI to do so, according to a new VIU by HUB survey.
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One executive sees the biggest opportunity in pushing past AI's pilot stage and another suggests erasing the opacity of pricing.
August 19
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Overall satisfaction with commercial insurers rose 15 points in 2026, and was above-average for digital shoppers, according to new research.
August 18
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FlyGuys and TerraFort combine their resources to conduct on-demand damage assessments after natural disasters.
August 18
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Only 24% of insurers consider themselves to have a leading edge on data management maturity.
August 17
The high-risk delay is not a compliance holiday. It is time to make AI evidence, procurement and accountability operational, according to Corto Romagny, general manager for U.S. Operations at Uxopian Software.
Three areas inside agency finance are seeing the clearest, most measurable returns from AI and automation: commission reconciliation, premium financing and the monthly close.
The most successful insurers avoid framing digital transformation as a choice between experience and technology.
Once an AI-generated answer causes a loss, the argument moves beyond whether the answer was wrong, writes Dr. Viroshan Naicker, co-founder and CEO of Refiant.
Sixteen leaders across the insurance industry have been recognized for their leadership and significant contributions to their companies, colleagues and the industry.
Tresa Stephens, North America Allianz commercial regional head of cyber, tech and media, holds over a decade of experience in delivering specialized cyber, tech and professional liability solutions.
Sarah Murrow, president and CEO of Allianz Trade in Americas, shares her career journey in the insurance industry and her approach to acting as an effective leader to a multi-national business.