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Calling an insurance agent or broker is one of the least attractive options for getting information about health insurance plans, according to new survey results from Forrester.
August 7 -
Celent warns of a dramatic shift in the technology that group-enrollment insurers use to gain consumers attention and interact with them.
August 7 -
Online and mobile platforms are supported with latest update.
August 6 -
Employee benefits mobile platform upgraded to accept vision claims, provide ID card through app.
August 1 -
The shift to digital means carriers must focus on sales and service portals, agency management and compensation systems.
August 1
Celent -
The new version, ForeSight 6.0, is designed to have improved tablet functionality and added customization.
July 31 -
Front-end systems and devices for customer engagement are getting more sophisticated, but back-end integration challenges are preventing insurers from taking advantage of them, survey shows.
July 30
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The shift to digital means carriers must focus on sales and service portals, agency management and compensation systems.
July 30 -
Online distribution isn't just for personal auto anymore. Insurers are now expanding electronic application functionality to small commercial, life and annuity and beyond, leveraging business rules and third-party data to satisfy consumers and agents, expand their reach and shrink sales cycles.
July 30 -
Insurance can be complicated and even the best-informed consumer wants advice - from family, friends and professionals. And that's where the opportunity for differentiation lays for insurers.
July 30
