Digital Platforms

Emerging technologies are putting pressure on insurers to develop new models for customer-engagement.

Prices continue to moderate; commercial property prices declined for first time in three years, according to CLIPS report.

Users are sticking with familiar consumer tools to share corporate documents and access them from mobile devices.

Acquired by Symphony Technology Group, Aon will continue to offer risk, claims and safety services and applications to clients.

Centene's new claims processing center will create up to 200 jobs in Ferguson, Mo.

BindExpress Product Configurator, Rating and Underwriting modules offer a single platform for internal systems.

Napa County is home to wine- growing regions and boutique hotels and inns that cater to tourists; quake damage could cause them to lose revenue.

The suit includes claims for breach of contract, negligent misrepresentation, unjust enrichment and racketeering.

The most active tailgate thefts occurred in Texas, California and Arizona, according to NICB Report Shows.

The decision is a potential defeat for CEO Kandarian, who worked to avoid the systemically important designation.

U.S. says personal data wasn’t taken; attack exploited a test server never intended to be connected to the Internet.

Insurers lack data, tools to price new policies with confidence, according to Novarica report.

Vehicle-generated data seen as value-add for UBI offerings; 45 percent of consumers are interested in products that will inform them about their driving habits.

The latest Towers Watson survey finds drivers are increasingly willing to be monitored in exchange for a discount.

Increasing adoption of mobile technology, cloud services, social media and information will drive use of new security technology and services through 2016.

Study from Dresner Advisory Services also identifies an inverse relationship between the size of an organization and innovation, with the smallest companies among the most innovative.

Ride-share companies would have to provide at least $200,000 of insurance when a driver is on duty and $1 million of coverage when the driver has picked up a customer.

Ratabase enables rating programs and product segmentation to be deployed quickly, CGI says.

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With the volume and speed of data generation, big data technologies can help companies make business decisions and respond to market conditions quickly.

The earthquake will result in fewer claims than did the California earthquakes from Loma Prieta 1989 or Northridge 1994.

Survey finds that across all lines of insurance, 18 to 29 year olds are less likely to own coverage than other age groups.

Depending on commercial damages, the figure may rise.

The state lobbed the case against Oracle and five executives including President and Chief Financial Officer Safra Catz two weeks after the company sued Oregon over $23 million in unpaid bills

The updated model reflects a reduction in large-scale event attack frequency for cities in Canada, Denmark, Ireland, Italy and the United Kingdom.

Cross-channel ad spending is a more effective way for insurers to spend ad dollars, according to survey.

Policy admin transformation project intended to improve operational efficiencies and customer service, insurer says.

New maps reveal that while 42 states are at risk for earthquakes, only 7 percent of homeowners are covered, according to the Insurance Information Institute.

The social media analytics engine is intended to help combat workers’ compensation fraud.

Life Portraits offers a straight-through processing application of illustrations to e-application and automated underwriting.

Despite open enrollment for Affordable Care Act plans not starting until November 15, a new report estimates that nearly 7 million adults may be able to enroll through special enrollment periods.

ClaimCenter for claims management is expected to help automate San Cristóbal’s business processes.

The Hot Wheels: America’s 10 Most Stolen Vehicles report reveals a 50-50 split between domestic and imported cars.

As more consumer and household goods are equipped with connected sensors, opportunities for risk mitigation and pricing are on the rise.

Today's technologically advanced homes are altering how insurers use real-time telemetric data for the assessment of risk and prevention of loss.

Gartner warns enterprise application development teams against using traditional practices.

MEM also worked with Risk Control Technologies to integrate Guidewire PolicyCenter and ClaimCenter data into the loss prevention system.

Bankers will implement the application across all lines of business it writes, including its TPA business.

The latest version of the firm’s risk and capital management decision-making application is designed to enable insurers to better understand the drivers of risk, assess options and deploy capital efficiently.

The exchange is available to Cigna U.S. clients and prospective clients starting September 1.

Marketplace Connector Cloud will integrate and transition HRIC’s comprehensive plan offerings for individuals and SHOP plans.

Project is intended to consolidate data and analytics tools, improve data quality and the efficiency of analysts.

The market for data loss prevention products will reach $1.7 billion by the end of 2014.

The name change will be completed by the end of the year, pending shareholder approval.

AIG, Amica, Legal & General and 8 other insurers among the finalists for the awards honoring best practices in insurance industry IT initiatives and strategy.

Erie, Nationwide and State Farm lead in satisfaction, according to J.D. Power; all insurers benefit by offering highly satisfying customer experiences, which result in increased customer loyalty and advocacy.

The lawsuit escalates a dispute with Oregon Governor John Kitzhaber.

CRM data analytics can enable a business to make the sales process smarter as well as empower field reps with easy access to business intelligence.

The multiyear agreement is expected to result in improved revenue, data security and market sustainability for ACE clients.

Mphasis will offer offshore and BPO services for managing complex data entry.

The offering will include full billing, claims, endorsement and renewal functionality for the carrier’s personal lines.

A recent survey identifies insurers' highest-priority investment areas over the next two years.