Digital Platforms

News of the impending recapitalization caused the insurer's shares to hit their highest levels since October 2008.

Next generation technology seems to be a savior, and a challenge, to insurers trying to respond to the changing behavior and expectations of the customers who embrace it.

The IRS will not require insured plans to comply with nondiscrimination rules until further guidance has been issued.

IIABA says agent commissions should be excluded from calculations of non-claims costs.

Genworth discontinues retail and group variable annuities, while Western & Southern and Allianz put faith in new variable annuities.

Insurers may be interested to see how the bank is leveraging new technology to converse with customers online.

The insurer's banking arm aspires to be a "material competitor" to the "top four" mortgage lenders.

How can insurers protect privacy when insureds place so little value on it?

TPG Capital acquired the residential and commercial property valuation technology provider.

Based on input from employees, Northwestern, Travelers among top 50.

New study shows that mean compensation for IT pros increased since last year.

National Insurance Producer Registry add states reaches 100-million transaction milestone.

European insurers need to be become more cost-efficient to counter stagnating premiums.

A global panel of consultants and senior executives, some of whom work with insurance industry clients, say that building the project manager’s (PM) influence, accelerating new leadership and communication skills, and increased use of informal learning approaches such as social media and experiential training are among key themes for 2011 project management professionals. The global panel of experts was assembled by ESI International, a subsidiary of Informa plc that delivers consulting and education services, to identify top trends for 2011.

Best-in-class, high ROI ERP implementations do not always cost more if well managed, Aberdeen research finds.

We know mainframes can take a pounding, but they also need to be responsive and Web-aware.

U.S. carriers comprise only 20% of A.M. Best's annual list of largest insurers ranked by total assets, and just 36% when ordered by net written premiums.

State Auto Insurance Cos. and Guidewire Software today announced that State Auto selected Guidewire ClaimCenter as its claims management system. State Auto will deploy ClaimCenter for all of its lines of business.

Under the rule, ONC will select one organization to accredit entities wishing to become a health IT certification body.

In the year to come, popular sentiment will push wireless device growth in insurance/financial services, but increasing security problems will push back.

Despite the prevalence of the trusted adviser model, relationships are expensive and at low premium levels, not worth the investment.

Registration for Medicaid MU programs in 11 states started this week.

Moody's rates Berkshire Hathaway Finance Corp., Fitch affirms Northwestern Mutual Life, S&P removes State Auto from it CreditWatch list.

A combination of regulatory, political, and economic factors are set to create an uncertain environment for U.S. health care insurers, Moody's Investors Service says, leading to a continuation of the negative outlook for the industry.

The memorandum of understanding marks the first formal coordination effort between states and the Consumer Financial Protection Bureau.

Legacy replacement, mobile applications and better use of analytics are among the issues confronting insurers.

National health insurer Aetna this week announced its formal acquisition of Medicity, a health information exchange technology company from Salt Lake City. The move is seen by many as a proactive approach to meeting health care reform requirements.

Of particular interest for many in 2011 will be mobile, social media and PFM that make for more efficient customer service.

While opinions on how to fix them vary, nobody would dispute that the problems surrounding the National Flood Insurance Program (NFIP) are legion.

Industry group Agents of America (AOA) reports that it has formed a strategic partnership with the Professional Liability Committee of the Defense Research Institute (DRI). DRI is an international organization of attorneys devoted to the defense of businesses and individuals in civil litigation. It consists of approximately 22,000 members, including defense attorneys, corporate counsel, and insurance claims attorneys. Known as “The Voice of the Defense Bar,” DRI says that it is committed to educating and enhancing the professionalism of defense lawyers, and to improving the overall civil justice system.

Wall Street validates 2010 as a stellar year for insurance shares.

Anecdotal data from new research released by the National Council on Compensation Insurance Inc. (NCCI) confirms that work-related injuries are far more costly if the injured worker is obese.

Oversight of the Dodd-Frank Act has become the prevailing theme for lawmakers as they discuss their agendas, but will substantive changes occur?

Insurance companies worldwide have suffered less than banks since the collapse of the subprime market in the United States in late 2007, Celent says. However, they have been impacted by the volatility of international markets and the uncertainty linked to the slow recovery of economies in industrialized countries. European insurers, in particular, have reacted to the changing environment successfully, implementing actions to adapt to the current changes and gain operational efficiency, according to the analyst/consulting firm.

By integrating disparate data elements, carriers can gain more granular insights, but need to first address data quality issues.

Providence Mutual Launches Agent Portal

The insurance industry faces some headwinds entering 2011 – the most prominent of which is a persistent soft market.

AIG unit adopting remediation plan based on review of statutory filings to Pennsylvania Department of Insurance.

The lawsuit claims the excessively high default rates on the underlying loans shows that Countrywide, now part of Bank of America, disregarded underwriting guidelines to match the "worst features of mortgage products" by competitors.

2010 lessons rely heavily on financial regulation, risk management, according to an Enterprise Data Management Council report.

Royal Neighbors of America a non-profit fraternal organization, will use StoneRiver’s Life Portraits ES e-Application and LifeSuite automated underwriting solutions to improve the efficiencies and speed of new business processing, the companies report. The solution is described as moving information from point A to point B without interruption, error or human intervention, eliminating cost in time and business.

Agile business intelligence the hot trend; pervasive BI and skilled talent sought, says Forrester research.

Advancements in mobile deposit technologies in the coming year may be of interest to insurers.

AIA and ACLI contend interim rule would violate McCarran-Ferguson Act.

Gearing up to redefine health insurance is among the list of issues that will take front and center for the health care industry in 2011, according to PwC’s Health Research Institute.

New report says in the wake of the financial crisis, life insurers face some major challenges.

SPM provider recognized in MarketScope for Insurance Incentive Compensation Management software.

National Insurance Crime Bureau names the 11 holidays with the most reported auto thefts.

A.M. Best affirmed USAA’s ratings, Fitch affirmed ratings for The Chubb Corp. and S&P affirmed its negative outlook on Kingsway and its subsidiaries.

The coming year will bring additional regulatory oversight and new efforts by health insurers to manage it. Health insurers will be asked to justify rate increases for individual and group policies, according to the Department of Health and Human Services. Last week HHS said it will require rate increases of 10% or more to be publicly disclosed and reviewed.

Provision of Dodd-Frank Act would require agencies to issue ratings using identical terminology.

Executives from across the globe are wrapping up reports on just what went wrong and why this year, with the key goal of avoiding similar glitches in the future.