Insure Think

Metrics provide a picture of how business is going, and systems are performing. But do they provide the right picture?

Insurers should look to revisit the roots of the insurance process.

There is no one single form of virtualization – rather, different parts of the IT infrastructure require different approaches.

Unless you have the means and motivation to buy a new car every year, your newest car is quickly about to become an older car.

Our industry is evolving and implementing new innovations, particularly focusing on the customer experience, including the web and mobile.

The “New IT” began to emerge in 1994, and its impact is still being felt.

Today's technology leaders are expanding well beyond their traditional role.

Ultimately, insurance must become a digital industry.

Digital technologies may have mainly bypassed insurance companies, but not for long.

There are specific actions that can help prepare a corporate environment for magic.

There are many challenges and opportunities when consulting for the insurance industry.

Once a given, the adoption of a single set of accounting standards for the insurance industry is on hold.

There are many questions for carriers to consider even before the implementation process begins.

The tools and technologies to build the next workplace are available, but not common yet in corporate settings.

Celent research reveals the prototype for the successful senior innovation leader.

Handled poorly, questions around data ownership, data quality and data security can sidetrack big data conversations and alienate business stakeholders.

As a technology provider, your client’s ability to deliver products and services to their customers, when and where they need them, is at the heart of their business success.

Legacy systems, while reliable, increasingly hold insurers back, a new study finds

Insurers would be wise to learn these lessons before formulating a strategy to convert policies to a new policy administration system.

It may be possible to provision key services with the click of a mouse, but benefits go well beyond that.

Imagine a learning system that can replace the performance of your best employee to provide the same level of support across the organization.

Why many companies don’t do a good job of measuring the thing that clients value the most.

Data gathering, and therefore data management and analytics, play an important role in digital transformation efforts.

The challenge for today’s insurers is to keep pace with the rising demands of real time product development.

Some of the world’s best-run corporations require rising executives to rotate through various parts of the business.

Assigning blame shouldn’t be the only strategy you have in case of a major data breach.

Insurers that recognize how an enterprisewide digital vision can provide core customer service value will have the advantage over competitors from inside and outside the industry.

The truth is that big data is only as good as the organization behind it; and despite the hype, everyone is not yet doing it.

The Internet of things and the burgeoning number of smart devices coupled with cognitive computing will offer a more evidence-based, real-time approach to managing risks.

If you can reach one member of a group with content that meets the criteria for contagious content, then they are likely to share with others.

Insurers are at a moment when their technological capabilities can be used to improve many of the legacy issues plaguing the industry.

A recent Big Data experiment showed 70 percent accuracy in predicting crime in certain locales. The implications go far beyond that.

Insurance IT investment decisions take more than just numbers.

For many carriers, these types of investment decisions are only made once or twice in a generation.

Celent surveyed 44 North American insurers to find answers to the major challenges of upgrading policy admin systems.

Measuring goes beyond just accumulating fans and followers: it looks at the contribution to business.

There's a tug of war over BYOD, but neither those in favor nor those against should tug too hard.

IT leaders at software firms clearly recognize the importance of mobility to drive their businesses forward. Almost 70 percent see mobility as mission critical or important to their organization today.

Much work remains to reconcile insurers' digital vision with the digital reality that seems to be arriving for other industries.

Insurers are getting business benefit out of their big data projects, but these projects alone won't grow their business.

The latest cyber-attack highlights the importance of helping policy holders defend themselves.

Carriers need to look at new and impactful ways to be there for their customers.

From a health care, health insurance and Internet-of-things perspective, questions still remain.

When it comes to rankings of the best places to work, insurers are few and far between. Here’s what those who make the lists do to appeal to IT professionals.

Cloud-based data and analytics products are becoming more common among technology companies, small and midsize businesses and departments.

High premiums and deductibles plus confusion over earthquake policy limits curtails adoption.

Before your data governance project turns into a nightmare, create a data governance team to help people understand and manage the big data challenge, not just their respective pieces.

Health insurer uses social networking to keep its 50,000 employees marching to the same beat.

While the quantitative business case may be ingrained in many insurance operations, it often offers little practical use.

Adaptive analytics can help insurers keep up with the flood of real-time data.

When IT can't deliver, business users build their own applications focusing on agility, flexibility and reaction times.

IBM survey reveals best practices of IT leaders.