Insure Think

No longer is a simple customer transaction an event that is unlikely to damage a company’s reputation and brand.

Catalan system sifts through large volumes of data to find patterns of interest.

A computer of Watson’s power would be a definite boon if available to insurers.

Aflac’s CIO discusses how technology has made a significant difference for the company’s agents and employees.

After what seemed like a lull over the holidays, spammers are back at it with renewed gusto, and social networking sites offer fertile ground for growth.

Underwriters had their work cut out for them last year trying to figure out these vehicular advancements.

Cloud, technically speaking, may be a simple concept using existing technologies, but don't be fooled into thinking that's all it is.

New ioSafe model may appeal for rugged insurance field operations.

Can you imagine conducting all of your day-to-day business on a smartphone? Yeah, didn’t think so…

Before your New Year’s resolutions begin to fall by the wayside, you should ask yourself the following questions.

How can insurers protect privacy when insureds place so little value on it?

What’s hidden below the surface is what drives disproportionate cost in your organization.

We know mainframes can take a pounding, but they also need to be responsive and Web-aware.

In the year to come, popular sentiment will push wireless device growth in insurance/financial services, but increasing security problems will push back.

Despite the prevalence of the trusted adviser model, relationships are expensive and at low premium levels, not worth the investment.

Judy Johnson, a much-heralded and beloved figure, passes away.

Those who view SOA as a "magic bullet" may consider taking a more realistic approach to its implementation.

With much at stake, insurers may benefit from mobile web best practices being issued by an international standards body.

One thing is certain: Technology will play the most prominent role in all efforts.

How will insurance and financial services IT react to a recovering economy? The guru tells all.

Paying attention to the signs and reacting properly will result in success.

When it comes to IT, insurers kept their investment cards close to the vest in 2010.

Despite popular opinions, many firms continue to take a smart approach to SOA.

Our industry needs a glimmer of hope in this dreary time.

By streamlining and enhancing IT operations, Chartis already has recouped about $127 million in infrastructure savings.

Insurers may want to take heed of these trends and incorporate them into their own customer experience strategies.

Surprisingly little data combined with new technology can uncover connections between individuals that may hurt insurers and insureds.

A culture of complacency hampers information security efforts, and as a result, sensitive corporate data is vulnerable to tampering and theft.

Despite significant global economic struggles affecting all financial services firms, Asian insurers persevered to create innovative products and business practices.

Courier services and pizza places already have websites with robust sales and services features; insurers should, too.

For those not on thin-client hookups, the message is clear: Know what applications are on your systems and how they work.

Improved searchability and knowledge sharing are just two of the benefits of the “less-paper” office.

Gone are the days when a single vendor—or even engaging two or three vendors—is a viable strategy.

Between anticipated insurer cutbacks and increased outsourcing of operations, the picture isn’t rosy for insurance IT folk.

Could mobile apps be making insurance fun and friendly for the consumer?

If it costs more to process medical records, someone will have to pay those costs--but it doesn’t have to be that way.

It's never been more important for insurers, especially in the UK, to talk to the business about how and where IT can contribute to cost containment and profitability.

While insurers still have to pour money and resources into developing for different mobile platforms, end-users have alleviated much of the pain.

Celebrities aren't the only ones protecting "unusual" assets from potential risks.

Nations are vying for the exascale computing crown, but are we prepared to handle the speeds at which our computers will function?

The Swiss government defines aggregators as brokers, leading to an interesting situation in which insurers pay them for use of their platforms.

Today’s new business and underwriting systems offer broad functionality for producers and underwriters, and with the right strategy, could lead to big wins for both down the road.

Carriers still challenged with aligning operating expenses with the "new normal" should pursue a transformational strategy rather than an incremental approach.

Private clouds still present the same maintenance and hardware costs that companies have been struggling with all along, say some industry analysts.

Celebrities have long been insuring their most valuable assets, but sometimes those assets can be a little over the top.

Report of Internet traffic hijacking highlights danger.

While IT grunt work may be outsourced, the need for talented managers and professionals who understand both business and technology sides remains.

Many insurers think their IT departments can do as good of a job—or better—on a project than a vendor, but they may not be right.

As climate researchers turn verbal somersaults to explain their findings, insurers will remain perplexed over future weather patterns.

Many believe that the future for insurers is in the mobile Web.

The outcome of the current administration's efforts to clamp down on Internet privacy may create a positive spin for President Obama—and migraines for insurers simply trying to conduct business.

Sometimes, all it takes is a little imagination … and some collaborative software to kick-start the process.