Insure Think

For years we have accepted that software glitches are inevitable, but we can’t afford to allow that to continue.

As an innovation inabler, IT needs to be able to turn things around faster than ever, and at the same time, let the business guide the process.

Though the devices may be inevitable, whose devices will be the standard?

The dreaded budgeting process is well underway (hopefully), and without scenario-planning tools to help with projections, the task can be difficult.

The insurer enables five different business lines to tap into common data services supported by a data warehouse.

While many Asian consumers are staring to purchase policies from banks, the majority still prefer the personal touch of agents.

Driven by visions of future savings, some enterprises are flirting with the idea of thin clients, but users will not be so easily parted from their desktop PCs and laptops.

The recent extension does little to address the long-term viability of financially hobbled flood insurance program.

One of the reasons mainframes are so popular again is their ability to scale to the growing requirements of cloud computing.

Facebook is suing some spammers, but will it really do any good?

Given its value, it must be treated with the same sense of security and accountability as money.

With the inexorable move toward the commoditization of IT, CIOs' duties may eventually float off into the cloud.

While the business and IT linkage still is not perfect, it has come a long way.

Software is still a hot area for VC investment, but green technologies seem less appealing.

While insurers have the technology to do amazing things, they must not let organizational issues hinder them from putting it to good use.

Despite the economy's negative effect on insurers' IT strategies, there are a few "new normal" factors in play that may provide balance.

Legal requirements drive tech product development and data management policies.

Analysts from around the globe discuss regional insights that could aid U.S. insurers.

Putting analytics in the hands of decision-makers up and down the line helps affect positive and profitable changes for the business as situations change.

P&C insurers still aren’t taking advantage of customer data that already exists within their organizations.

If you’re wondering what to do with your IT outsourcing budget while the recession rages on, start by cleaning up your data and processes.

Insurers ranked No. 42 out of 50 industries in regard to their social media savvy, just ahead of debt collectors and hair salons, but way behind banks, which were ranked No. 3 in the report.

High-powered tech execs have ideas, some of which are actually good.

Given the emergence of social networks, insurers should consider how the data they provide on individuals is being used—both in their companies and by others.

Innovation, growing the business and keeping the lights on are crucial for insurance IT shops.

Experts offer competing visions on what it takes to make insurance companies thrive.

Vicious computer worm’s intended or unintended victims may include large, highly insured industrial facilities.

A puppy may be just the thing to turn the tide of negative public perception.

Most P&C agents’ attempts to sell life products fail, but there are workable solutions to the dilemma.

An outgrowth of "The Great Recession," The Great Inflection may lay the groundwork for new, more innovative ways to do business over the coming decade.

While BlackBerry may be late to the game, insurance IT shops prefer its security features to Apple's.

Despite pronouncements that the recession has ended, we're still not back yet to business as usual.

Companies that figure out how to manage for creativity will have a crucial advantage in the ever-increasing competition for talent.

An economist group might think the downturn is over, but reality tells a different tale.

We may just be emerging from a recession, but these IT shops will soon be facing tough challenges in not only standing up new systems, but finding the talent to do it.

ISO plans to develop a behavior database to aid underwriting decisions, but it’s important to remember that correlation does not necessarily equal causation.

Almost 80% of insurers are willing to outsource printing and mailing, but there are other, less drastic ways, to save money.

Insurers should look at six key areas going forward to develop a competitive advantage.

Outsourcing jobs may or may not be a sensible financial decision, but either way, both the outsourced individual and the company pay the price.

Enterprise architects should follow a similar mantra to the Hippocratic Oath, and strive not to leave a system in worse shape than before they started.

An effective social media approach to HR and recruiting may be the LIFT needed to get through what will soon be challenging times for insurers.

At CSC’s Future Focus, the buzz was around consumers, agents and mobility—all topics insurers can’t ignore.

Risk management software company is a natural fit with Big Blue’s insurance offerings

Insurers could realize a 105% return on equity as a result of a 10% improvement in data quality and mobility.

All these technological changes are reshaping customer expectations. What’s a carrier to do?

Finding examples in other parts of the company can contribute a focused and meaningful perspective.

A noted Children’s Hospital is appealing a $250,000 fine for not reporting a data breach, but this should be a huge red flag for insurers.

Technologies such as business analytics are opening up new possibilities for coaxing businesses out of their comfortable boxes.

When perpetrators of major cyber-crimes get a mere slap on the hand, we all lose.

While the long-term answer is likely no, many companies presently will be able to succeed without hiring new workers inside or outside of IT.

Data migration issues have long held life insurers back from replacing their legacy systems.

Insurers may want to ensure they're not guilty of providing a vastly different quality of customer service via social media versus other channels.