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Rahul Merchant's career spans public- and private-sector work in financial services IT.

CIO Ray Voelker says Progressive's IT and business strategy are 'indistinguishable,' discusses how the insurer’s big data strategy stands out, and the possibility of Google, Apple and Microsoft entering the auto insurance market.

More than half of companies are spending more on developing mobile applications -- but are they more efficient?

The mutual insurer intends to use the InsureRight Predict feature for underwriting purposes.

The National Association of Insurance Commissioners has announced its Principles for Effective Cybersecurity Insurance Regulatory Guidance, which direct insurers, producers, and other players in the insurance ecosystem to to join forces in identifying risks and adopting practical solutions to protect consumers' sensitive information.

The work comp outsourcing specialist also will purchase Vikaran’s development center in India.

As part of a strategic initiative, ClaimCenter is intended to enable Zurich Switzerland to strengthen customer engagement and support omni-channel customer communications.

The insurer is hoping to save money by shrinking its space footprint.

The Federal Reserve would be at the helm of a reorganized regulatory system that eliminates the Office of the Comptroller of the Currency and combines other agencies under the plan released Monday.

The insurer will use the Lytx DriveCam Program, which combines video with predictive analytics, real-time driver feedback and coaching, to reduce injuries and identify and correct driving behaviors that could lead to collisions.

For some insurers, not being able to handle the volume of quotes that are being submitted to them means leaving significant money on the table.

With hurricane season set to start June 1, Citizens is taking advantage of interest rates close to generational lows to bolster its claim-paying ability.

Most of the time, when the business needs IT, it is for custom software development, just like creating a concept car.

The company’s partnership with several local educational institutions is aimed at bringing employees into the industry from underrepresented communities.

The insurer’s Nationwide Center for Advanced Customer Insights on the Ohio State University campus gives students exposure to real-life insurance data and business challenges.

As the use of wearables increases, particularly for use beyond an individual’s fitness, it will be critical for standards and services to emerge to bring this data to multiple users.

Bruce Broussard, CEO of the health insurance giant, encourages tech vendors at HIMSS to think of themselves more as partners to health insurance companies.

The kinds of products life insurers will offer will change with digitalization, insurance technology experts said at the 2015 Life Insurance Conference

Closely held K2 Intelligence will help develop products to prevent cybercrime, AIG said.

Andrew Pinkes, formerly of XL Group, will replace George Fay.