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The majority of financial services firms offer social media support and training, according to new research from LIMRA, but a shortage of content and lagging response times are still a hindrance.

Following FAA approval, the insurers soon could deploy drones in catastrophe zones and for other, more routine inspections.

Insurers are using technology to track customers and encourage safe behaviors.

Many insurers find that their distribution and compensation management (DCM) systems are not up to the job of keeping pace with these changes.

The company is collaborating with several colleges in its home region to bring data science talent into the organization in a new way.

After years of decline, life insurance sales are flat, but Hallett Financial Group is working to boost that with help from P&C brethern, according to CEO Jeremy Hallett.

Using the My Benefits app, customers can start, manage and update and view their claims’ status.

Nationwide, MassMutual, and State Farm are among the growing number of large insurance companies working closely with universities to build a pipeline of technology talent.

The insurer is among the first to receive FAA approval, allowing the company to begin testing sUAVs to improve post-catastrophe claims response.

Selling the unit could give Genworth the capital to buy back bonds and lower the company’s debt.

The composite rate for personal products was up 2 percent in Q1 2015; commercial lines were unchanged compared to last year.

In the first of our two-part series on policy rating, we will discuss key considerations carriers must address when planning a rating transformation.

We explore the nine U.S. states that reported double-digit rate increases in auto claims in 2014, according to CCC research.

CCC Information Services analyzed claims reports from its customers and identified the states where auto claims fell in 2014.

Research finds millenials are more open to leaving employee sponsored plans and most consumers want help selecting ancillary benefits.

Both promotions focus on the data side of the organization.

The idea that auto accidents will be almost obsolete is a nice thought, but robots still make their share of mistakes -- all that is needed is a faulty or incompatible software patch or update.

CEO Tom McInerney received no bonus or options, compared with a $3 million incentive and $7.1 million in options a year earlier, when the stock doubled.

Brad Rable, previously of Gartner Executive Programs, will lead the title insurer’s information technology strategy and execution.

The nation’s largest health insurer is using big data and advanced analytics for financial analysis, fraud and waste monitoring, cost management, pharmacy benefit management, clinical improvements and more.