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An IBM study confirms consumer demand for technology, but hurdles remain.
July 28
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Agency portal software to support Erie Insurance technology initiative.
July 28 -
iPipeline products hope to create integrated user experience, support point-of-sale activities.
July 28 -
CNA Enhances Real Time Quoting System for Small Business Agents
July 28 -
Insurers Down Under See Sweet Spot in Mobile Phone Tech
July 28 -
J.D. Power evaluates 13 property insurers' claims services; Auto-Owners, The Hartford and USAA provide claimants most satisfying experience.
July 28 -
Consumers are increasingly willing to purchasing life insurance online, LIMRA study shows.
July 27 -
Customers Want Better Service from Health Insurers
July 27 -
In a new wave of investment, insurers to move from infrastructure to extrastructure development.
July 26 -
Progressive Drives Mobile Apps Forward
July 25 -
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Text messaging, mobile apps provide fast way to communicate.
July 25 -
What's required is an enterprise tool that can capture and process social media conversations for management and maintenance by the carrier, not the social network service.
July 22
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As a result of consumers' growing customer service expectations, insurers need analytics to better understand their needs, says global survey.
July 21 -
Outsourcing Market Data: Financial Services Not Biting
July 21 -
With new collection points, insurers are struggling to achieve accurate contact data; survey reveals median percentage of inaccurate data in an organizations existing database was 35 percent.
July 20 -
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PayPal to Launch Mobile Payments By Summer
July 19 -
Insurer unveils rate, quote and bind functionality for agents via iPads and iPhones.
July 19