Customer service

The resource center features a slideshow presentation, a quiz to assess knowledge and expectations about disability insurance and other tools to help medical professionals.

New report says insurers need to make accommodations for social media on business and IT roadmaps.

The insurer topped eight different categories in Boston Research Group’s 2010 DCP Retirement Advisor Satisfaction and Loyalty Study.

Insurers may want to take note of the many advanced features PayPal offers its customers on their mobile devices.

A number of insurers have begun to release their financial results for Q2

Law would require businesses and non-profits to notify those affected within 60 days, and offer credit and identity theft protection services.

The Professional Insurance Marketing Association (PIMA), a national membership association of agents, brokers, third-party administrators and insurance underwriting companies, named the winners of its annual Marketing Methods Competition at the 2010 PIMA Mid-Year Meeting held in Lansdowne, Va., last month.

Market showing signs of recovery; Prudential leads overall annuity sales for 2nd quarter in report issued by LIMRA.

Still slow to catch on in the United States, bancassurance is quickly becoming a major distribution channel in Asian markets.

The new website allows consumers to compare coverages and buy online.

Life Insurance Corp. of India is in talks with at least two banks to set up the service.

Carriers developing mobile applications to educate, entertain consumers.

Company plans to benefit from resulted expanded products, agency network.

The Brownyard Group, a program administrator providing specialized insurance coverage for select industry groups, has formed a new division to serve as a facilitator between their agents/brokers and its underwriting and claims teams.

V3 Insurance Partners will use AgencyPortal to launch its V3 Internet Workers Compensation product.

No one would argue that the stakes in subsea deepwater drilling are high: Currently, investors are managing up to $2.5 trillion in deepwater wells across the globe. Deepwater oil production capacity (2,000 feet or deeper) has tripled since 2000 to five million barrels a day and has the potential to double again by 2015, according to Cambridge Energy Research Associates. There are now 14,000 deepwater wells worldwide.

Already renowned for its high levels of customer service, USAA continues to innovate in sales and distribution.

Swiss Re will leverage CSC’s CyberLife, Customer Service Accelerator and Claims Management Accelerator software for e-delivery and self-service capabilities.

Predicted uptick in portfolio systems technology spend sees vendors gearing up for rebound.

The company also has plans to offer mobile deposit for the Google Inc. Android version of Pocket Agent.