Customer service

ABI Research forecasts body-worn devices will surge from 20 million to more than 116 million by 2021.

Accenture research says emerging consumer group focusing on digital interaction with insurers provides market opportunity.

Chris Du Bois has been with the company since 2010.

Participants in the Des Moines insurtech organization's third group benefit from new perks this year.

The reinsurer will begin integration of Guidewire’s InsuranceSuite software in its home state of Iowa.

The life insurer's new venture capital unit plans to make investments of up to $3 million in relevant startups.

The carrier adopts Octo's data analytics and telematics services.

A recent study finds younger agents feel good about job security and their future economic prospects.

The carrier becomes the third insurer to partner with Amazon on its cloud-based virtual assistant device.

The self-service tool, "Kate", answers all questions relating to customers' policies by speaking to it directly.

The insurance giant adds services to its pay-per-mile and pay-as-you-drive telematics offerings.

The technology will support AMA’s current analytics strategies and complement its recent deployment of Guidewire InsuranceSuite.

The insurer will roll out Majesco's platform for its Group Membership Association Division, which serves more than 600 membership groups across North America.

The company is diversifying operations as the auto insurance industry faces disruption from driverless cars and ride-sharing services.

Insurers have set goals around the technology in an effort to simplify the customer experience and meet regulatory requirements.

The new platform grants Aflac one-click access to real-time shared information and more user flexibility.

The move follows Pacfic Life's acquisition of Gentworth Financial's technology platform in June.

To cushion the political blow of upending the system, party leaders are putting out a stream of statements portraying Obamacare as collapsing on its own.

During the 12-week program beginning in January, startups will meet more than 100 partners, investors, and mentors associated with the startup incubator.

Sure, there was lots of hype on insurtech in 2016, but signs point towards tangible results in the coming year.