Digital distribution

As insurers expand accessibility for the customer and distribution systems, streamlining supporting processes becomes even more important.

While insurers' annuity sales seem to be steady, banks' fixed annuity sales fell 16% from Q3 to Q4 in 2009, and 43% year-over-year.

Given the importance of distribution management to P&C, life and annuity insurers in 2009, carriers should go one step further with PRM.

Sircon for Carriers is designed to streamline a producer’s lifecycle process by automating the licensing and appointing, producer compliance management and agent on-boarding aspects.

Nearly one-third of survey respondents use search engines first when researching policy options.

INN announces a call for nominations for the 2010 Women in Insurance Leadership program.

Expert doubts annuity sales to be stellar in 2010 with unemployment to remain high.

The seeming over-abundance of accolades can obscure real business accomplishments.

How the top six bank life programs make it work.

For insurers like SafeAuto that heavily rely on online consumer engagement, robust application uptime and performance means the difference been competitive edge and sure trouble.

Insurers should keep apprised of Twitter, LinkedIn and Facebook's latest developments, as they could have profound effects on the business.

Social media outlets are hot marketing tools—and dangerous security risks. What’s an insurer to do?

Tealeaf 8 is designed to measure Web site experience in real-time by identifying patterns of behavior that signify customer struggle.

XML-based Thunderhead NOW is designed to simplify the process of making changes to data, eliminating the need for IT involvement.

Insurers’ self-service strategies should be about bringing together process management and customer experience management.

The two companies announced a partnership to couple DocuSign’s signature technology with iPipeline’s e-Policy Solution.

With economy leveling, carriers are opening new offices nationwide.

Insurers plotting mobile payment plans would be wise to watch what unfolds as Apple decides the iPhone's future as a mobile payment device.

Reaching out to touch someone via the Yellow Pages and other conventional marketing tools has been rendered ineffective as insurers attract customers using LinkedIn, Facebook.

Making its auto insurance application available on Google’s mobile Android smartphones, Progressive sees immediate uptick in Web site traffic.