Digital distribution

Gartner lists technologies that will challenge business processes, support new business models and drive revenue growth.

Insurer announces three-pronged organizational structure to target small and medium-sized business.

The company will host a worldwide discussion with participants from across the globe joining in on Blackberrys and iPhones.

It’s no surprise that customers don’t relate well to the machinations of our customer-facing software.

Insurers and agents alike are finding the “show me the money” approach needs to be enhanced with elements that ensure time-tested, mutually beneficial relationships that foster growth for both parties.

Recognizing the need for change, Allstate developed a multi-channel distribution strategy to present a new cohesive, collaborative face to its customers.

Study sees carriers increasing investment in customer-facing technologies.

The challenge for insurers, experts say, is to stay focused on the customer, but without additional funding to do so.

An unbalanced UK economy and uneven success across Europe utilizing a bancassurance model have hindered life insurers overall success.

The “Network of Vertafore Users” identity is designed to capture the importance of education, advocacy and networking.

Unveiling a customer acquisition solution, Pegasystems addresses the technology needs of health insurers that need to meet growth driven by health care reform.

The solution delivers marketing and advanced selling advantages to a mobile sales force.

Health insurer focused on creating an online community for members and customers.

Millers Mutual's agents can now inquire on specific policy, billing, claims and loss run information in real time.

Jackson National Life Insurance reported that annuity sales in the bank channel increased 23.1% to $2.45 billion last year.

New product designed to eliminate keystrokes, reduce errors and omissions and increase MGA efficiency.

Survey shows young adults, men and high-income earners most use social media for insurance research and communication.

Equitable Life of Canada will use HP Exstream to manage customer care services in multiple languages.

Insurers shouldn't ignore developing mobile apps for customers, integrating social media across all activities and honing multi-channel communications.

The average large insurance company has 13 Twitter accounts, according to the study.