Digital distribution

The insurer expects in 2010 to expand its benefits by offering online, real-time, face-to-face consultations with physicians.

When developing a multichannel distribution strategy, focusing on agent commission, lead generation distribution and communication can help prevent an agent revolt.

Industry conferences shy away from vendor-led sessions.

Bill intends to protect elderly consumers from fraud.

Insurers say an Optional Federal Charter (OFC) will streamline distribution channels, lower administrative costs and provide more product choices and pricing options for policyholders.

Rich Internet applications offer insurers expanded opportunities to interact with customers, brokers and agents.

Carriers can see many benefits by providing service over the Web to commercial lines customers.

CIOs consider integration and cultural choices when deciding between Software-as-a-Service and on-premise CRM.

Recognizing the potential for relationship building, a number of insurers turn to social media.

Exclusive to INN: Ara Trembly, among industry thought leader contributors.

Mike Wells, Jackson National's CFO, believes companies will regroup in 2009, as consumers figure out what their risk appetite will be going forward.

As the importance of the Web as a service channel grows, carriers need to recognize the importance of mashups as a business tool.

Deloitte identifies attributes of Gen Y that will help insurers create a customer service model geared toward the growing consumer group.

Bank hires new president tasked with expanding distribution channel.

It isn’t compensation that drives insurance agent satisfaction with their P&C insurers; it’s the insurers’ primary contact and breadth of product availability, according to J.D. Power and Assoc.

As offerings widen, carriers are continuing to find places throughout the enterprise to employ data-driven technologies.

The alliance will provide the Medicare Part D provider with more than 200,000 independent representatives who will market Fox’s products.

Fort Dearborn Life Insurance Co. will leverage Global IQX solutions for group insurance rating and prospecting automation.

Store designed to offer health insurance assessments, self-service kiosks and information on current plan offerings to individuals and small businesses.

Elixir Distribution Management’s ability to design and run flexible compensation programs is designed to help align compensation plans to business strategy, says the vendor.