Digital distribution

WebMD Corp., Elmwood Park, N.J., has released a white paper on the implementation of the Health Insurance Portability and Accountability Act (HIPAA) that concludes the law's administrative simplification provisions are increasing in complexity and costs for healthcare providers and payers across the country.The White Paper, which is the result of WebMD's analysis of HIPAA implementation nationwide, identifies concrete steps that the U.S. Department of Health & Human Services can take to steer the implementation back on course, through what the company calls a "rational roll- out plan."

Anthem Blue Cross and Blue Shield and Accenture are testing digital pen technology designed to help healthcare professionals capture and send medical claim information digitally. The solution, which is designed to complement physicians' hand-written claims process, was introduced in a two-phase pilot with Anthem plans in Indiana and Kentucky.In the first phase, health care professionals are using the pen to file claims electronically in conjunction with a desktop computer. Claims are written on specially designed digital paper forms that enable electronic data capture. The data is then uploaded electronically via a desktop computer to Anthem.

JUPITER, Fla.-- Property and casualty insurers more than doubled their profits during 2003, earning $32.3 billion compared to the $13.5 billion reported in 2002, according to Weiss Ratings, Inc., the nation's leading independent provider of ratings and analyses of financial services companies, mutual funds, and stocks.

As carriers "turn off" paper documentation and replace it with electronic information, agents and brokers are confronted with a new set of workflow challenges that can set back agency efficiency significantly unless carriers take specific steps with regard to the electronic information they provide to their sales forces.This is a conclusion of phase two of a report published by the Agents Council for Technology, a partnership of independent agents, companies and technology vendors, user groups and associations dedicated to enhancing the use of technology.

HARTFORD, Conn.-- The Hartford Financial Services Group along with Ibbotson Associates, recently surveyed investors and found that eight out of 10 investors indicated that they are practicing asset allocation. However, when asked to describe what they believe asset allocation is, the majority describe simple "diversification" of assets rather than true asset allocation.

UnumProvident is now providing toll-free access for brokers to connect directly with individual disability income protection underwriters."We’re encouraging this dialogue so brokers can better understand the ‘whys’ of underwriting, and so we can better understand the individual customer," says Steve Joseph, vice president of individual disability underwriting at the Chattanooga, Tenn.-based insurance company.

NEEDHAM, MA--Until recently, regulatory compliance has been a relatively straightforward issue for U.S. insurance companies. Long deemed a service for the "public good," the insurance industry has been regulated by various entities for over 100 years - making compliance as commonplace as breathing for most insurers.

OMAHA, Neb., and HARRISBURG, Pa.-- Two leaders in the employee benefits arena -- Mutual of Omaha and United Concordia Companies, Inc. -- today announced a new line of dental insurance plans for employers of all sizes.

SAN FRANCISCO--Esurance, a direct-to-consumer personal auto insurance company, has selected ProcessClaims to provide a customized software management platform to support Esurance's expanding claims organization. Esurance believes that ProcessClaims' ClaimsPort material damage management system will increase claims handling efficiency, decrease cycle time costs, and scale with Esurance's rapid growth.

Following the first quarter of integration activities, Prudential Retirement, a business of Prudential Financial, Newark, N.J. has moved out of the initial planning phase of integration and is now focused on the next phase, implementation of enhanced products and services for the retirement markets it serves."In just about 100 days, we've built the foundation for a new, stronger, and more dynamic Prudential Retirement," says John Y. Kim, president of Prudential Retirement. "In fact, strategic plans have been completed for all full-service retirement businesses, each of which is now working hard to enhance existing products and develop new ones," he adds.

Group Health Incorporated (GHI), a statewide not-for-profit health insurer in New York, has launched several new initiatives that improve customer service for its members, from 100% online plan enrollment to disseminating important coverage updates through brief automated phone calls.GHI has partnered with Sunnyvale, Calif.-based eHealthInsurance Inc. to enable individuals and small businesses to purchase health insurance coverage with GHI online, in real time and without any printing, signing or mailing of forms. Applicants simply log on to www.eHealthInsurance.com, submit the required data, credit-card information for the first month's payment and authorize the transaction with an "e-signature." Approved applicants are covered beginning on the first day of the next calendar month.

New York--The Catastrophe Risk Exchange International, Inc. (CATEX) announced today that it has completed delivery of a Web based Property Aggregate Monitoring System to facilitate the underwriting of facultative property business by the reinsurer QBE Reinsurance Corporation (QBE).

SOMERS, NY --IBM today unveiled new PartnerWorld Industry Networks for independent software vendors (ISVs) focused on the government and insurance industries. IBM also introduced new technical offerings and expanded initiatives that can help ISVs participating in the PartnerWorld Industry Networks speed solution development and ensure interoperability with IBM's middleware portfolio.

CHATTANOOGA, Tenn.-- UnumProvident has received a top ranking for the success of its individual income protection insurance sales, according to JHA's 2003 U.S. Individual Disability Market Survey.

NEW YORK-- Swiss Re's chief economist said today that strong economic growth, coupled with a slight uptick in inflation, will force the Federal Reserve to raise the federal funds rate to close to 2 percent by the end of 2004.

The Guardian Life Insurance Co, of America, New York, has selected iLinc Communications Inc. to provide Web conferencing for the insurers' 5,500 employees and 2,800 financial representatives in 94 agencies nationwide.Phoenix-based iLinc Communications offers integrated Web and audio conferencing solutions using a combination of Secure Sockets Layer (SSL) and Advanced Encryption Standard (AES) that can reside inside an organization's network. This combination provides end-to-end security for all data, video, and voice-over-IP exchanged within an online meeting, according to iLinc.

SPOKANE, Wash.-- Itronix Corp., a developer of wireless, rugged mobile computing solutions, announced today that its GoBook II wireless, rugged laptop has been certified by the insurance industry's top three software providers, including ADP Claims Services Group, a wholly owned subsidiary of Automatic Data Processing, Inc., CCC Information Services Inc., and Mitchell International Inc.

FORT WASHINGTON, Pa.-- Coventry First, the creator and leader of the secondary market for life insurance, today applauded the National Association of Insurance Commissioners for overwhelmingly approving a new Model Regulation which governs life settlements.

WELLESLEY HILLS, Mass. -- Sun Life Financial announced today that Sun Life Assurance Company of Canada (U.S.) a member of the Sun Life Financial group of companies, has launched Sun Life Financial Masters, a re-branding of its variable annuity line.

The Hartford Financial Services Group Inc., Hartford, Conn., has enhanced its small commercial automation to make quoting and submitting new business applications faster and easier for independent agents--whether they connect to the Internet from their office, their customer's place of business or on the road.According to The Hartford, its ICON 2.0 electronic quoting and submission system offers agents Web-based access, efficient navigation, and a host of integrated features that streamline the submission process for the company's key small business coverages. Those include Spectrum business owners' policy, workers' compensation and commercial auto. Similar support for The Hartford's new "Xpand" products is currently being piloted.