Digital distribution

Insurers’ recent partnerships indicates a faster move to digital. What’s next?

Blue Cross & Blue Shield of Illinois, a subsidiary of Health Care Service Corp. and the state’s largest insurer, signed up 92 percent of all 217,500 enrollees between October and mid-April.

Bill recognizes some consumers may need or want to buy health insurance off the exchange without having had a special qualifying event.

The state is considering defaulting to HealthCare.gov, even as it pours millions of dollars into a last-ditch attempt to fix its dysfunctional HIX.

In today's competitive marketplace, insurers must be able to measure what's working and what isn’t with their mobile engagements.

When prices are relatively the same, the differentiator is now customer experience.

The increase in time being spent interacting online via social media channels represents one of the greatest new business opportunities of all time. But for the insurance industry, it may represent one its greatest challenges.

The U.S. Department of Health and Human Services will also hire a chief executive officer and chief technology officer for the insurance exchanges.

Satisfaction highest among 'Loyal Advice Seekers;' Auto-Owners, State Farm and The Hartford lead the pack, J.D. Power says.

Most had been without coverage for at least two years and 72 percent decided to buy health insurance because of the Affordable Care Act, according to Kaiser Family Foundation.

The online endorsement capability of CNA’s platform enables “what-if” scenarios.

By unlocking the value of petabytes of patient-specific data, health insurance plans will be able to help members to achieve their health care goals, says presenter at America’s Health Insurance Plans Institute 2014.

Web-based insurer now is doing business in Colorado, Missouri and Oregon, serving small businesses with one to 30 employees.

Fifty-six percent of health insurers responding to the survey said they will use a single-carrier private HIX as a sales channel for their products before year's end.

Visualization and gamification techniques will improve the technology experience for participants.

Consumer Agent Portal offers digital marketing services to independent insurance agencies through TrustedChoice.com.

A year after the policy began, 31 percent of those 19 to 25 told federal researchers they were in excellent physical health, compared with 27 percent on average from 2002 to 2009.

To overcome challenges, the team set up a war room, permanently staffed by representatives of all entities involved with Healthcare.gov, for real-time decision making.

Despite the challenges, Sebelius said she would rather have a rocky rollout and 8 million signed up than a fully functional website and 4 million enrolled.

Jonathan Kalman, president of Return on Intelligence, offered the following predictions, takeaways and advice at the IASA 2014 Educational Conference and Business Show in Indianapolis last week.