Employee benefits

Patients appear willing to pay extra for digital healthcare services, but they aren’t ready to rate those encounters as better than a one-on-one encounter with a doctor.

Blue Cross Blue Shield of Massachusetts will now be putting digital cognitive behavioral therapy to use to help its members struggling with depression, insomnia, stress and anxiety.

Identity and access management solutions are playing a growing role in protecting against cyberattacks in the healthcare sector, experts say.

The Federal Trade Commission has ordered two health systems and five healthcare insurers to turn over aggregated patient billing and discharge data, as well as employee wage and other information.

Administrative complexity is the biggest contributor to overall healthcare waste in the U.S., according to a new study published in the Journal of the American Medical Association.

As the leader of what’s effectively a startup, “you find yourself doing a lot of things like assembling desks and reloading the copier and washing dishes," she says.

MercyCare Health Plans will deploy a cloud-based solution to streamline its Healthcare Effectiveness Data and Information Set (HEDIS) submissions.

As Hurricane Dorian bears down on the U.S., some health payers are moving to assist members in the wake of expected storm impact and lack of access to health services.

Blue Shield of California is the first payer to sign with a new value-based care collaborative with healthcare services company Altais and health IT company Aledade.

Utilization and care management solutions have been around for decades, but today’s health plans are looking for newer breakthrough technology to help them negotiate today’s changing market.