Claims

Property and liability insurer replaces an outdated legacy policy, claims and billing management system.

Using cross-functional teams to break down silos improves the chances of success when building highly complicated systems.

Global natural catastrophe activity low for the first half of 2014. However, various blizzards in North America this past winter totaled around $3.4 billion, according to Munich Re.

Consolidation and fluctuating returns have complicated risk management, creating new technology priorities for insurers, according to Novarica study.

The two companies will provide the document offer applications designed to simplify policy creation and delivery.

The abundance of technology choices consumers have has triggered a shift in expectations.

In a crowded and price-driven market, Grange Insurance is concentrating on claims tech initiatives to retain customers and drive profitability.

Bob Pace now is VP and chief claims officer; Tim Horgan now is chief marketing officer and VP of transportation.

New features include alert, configuration and upgrade tools.

By unlocking the value of petabytes of patient-specific data, health insurance plans will be able to help members to achieve their health care goals, says presenter at America’s Health Insurance Plans Institute 2014.

Jonathan Kalman, president of Return on Intelligence, offered the following predictions, takeaways and advice at the IASA 2014 Educational Conference and Business Show in Indianapolis last week.

According to the NICB, California leads the nation in SUV and CUV thefts; Ford Escape is the most stolen.

To increase market share and increase relevancy, Accenture says insurers must plan for the blurring between the digital and physical world, the rise of crowdsourcing, the advent of the data supply chain and three other trends.

While insurers have spent years and millions of dollars acquiring or replacing information systems, there is a lack alignment between companies’ business and IT organizations, according to a panel at America’s Health Insurance Plans Institute.

The application is designed to simplify and automate photo documentation capture and filing.

For insurers, agent demand and claims efficiencies are contributing to a new sense of urgency to embrace mobile apps.

Canadian insurer to implement policy admin, billing, claims and customer management.

From day one at IASA’s 2014 Educational Conference and Business Show:• X by 2’s CIO Advocate Frank Petersmark identifies the biggest surprises during a core system project.• Insurers discuss what they are doing to impress their customers.• The threat of a diminishing knowledge workforce is real and insurers are taking action. • Beth Mercier, IASA’s outgoing president, reflects on some of the work that went behind this year’s show.

Learning fast from failure is a critical component to being able to compete against new and diverse challenges facing the insurance industry, note advisors.

The Atlas cloud-based platform will help streamline commercial and personal lines operations.