Claims

Jonathan Kalman, president of Return on Intelligence, offered the following predictions, takeaways and advice at the IASA 2014 Educational Conference and Business Show in Indianapolis last week.

According to the NICB, California leads the nation in SUV and CUV thefts; Ford Escape is the most stolen.

To increase market share and increase relevancy, Accenture says insurers must plan for the blurring between the digital and physical world, the rise of crowdsourcing, the advent of the data supply chain and three other trends.

While insurers have spent years and millions of dollars acquiring or replacing information systems, there is a lack alignment between companies’ business and IT organizations, according to a panel at America’s Health Insurance Plans Institute.

The application is designed to simplify and automate photo documentation capture and filing.

For insurers, agent demand and claims efficiencies are contributing to a new sense of urgency to embrace mobile apps.

Canadian insurer to implement policy admin, billing, claims and customer management.

From day one at IASA’s 2014 Educational Conference and Business Show:• X by 2’s CIO Advocate Frank Petersmark identifies the biggest surprises during a core system project.• Insurers discuss what they are doing to impress their customers.• The threat of a diminishing knowledge workforce is real and insurers are taking action. • Beth Mercier, IASA’s outgoing president, reflects on some of the work that went behind this year’s show.

Learning fast from failure is a critical component to being able to compete against new and diverse challenges facing the insurance industry, note advisors.

The Atlas cloud-based platform will help streamline commercial and personal lines operations.

An integration with Xactimate is intended to improve property claims management and claims analytics.

The Stingray System is a web-based, policy, billing, claims and reinsurance insurance administration system.

Google unveils prototype; simple vehicles will lack steering wheels.

Search giant plans to have 100 to 200 test vehicles; announcement comes amid a push to encourage the adoption of driverless cars and make roads safer.

Zurich will use Duck Creek software as its core policy processing system to multiple lines of business.

Among the measures that insurers are turning to, the most prevalent are litigation management programs and claim analytics.

Analytics and predictive models are spreading across the enterprise.

OneShield will absorb and support the CDS product line, and use it to enhance its own claims administration product, currently in development.

The companies will develop an integrated OneShield claims component for the suite.

P&C suite includes policy administration, claim and billing and will be will be hosted by the Accenture Cloud Platform.