Policy adminstration

A new generation of PLM tools frees product developers from the fetters of IT, but carriers need to wield this newfound freedom with caution.

Manitoba Public Insurance's year-old system enables multiple resources to view and work on claims at the same time, resulting in faster, more accurate decisions.

The exponential growth of mobile devices and applications is forcing insurance IT assent managers to ask new questions about their place within the insurance organization, their safe use by employees, and even their efficacy.

Enterprise IP telephony software shows early signs of improving customer service and employee productivity.

Software and services vendor increases availability for overseeing cloud implementations by opening a new delivery center in North America.

Fitch Ratings and A.M. Best don’t expect significant ratings changes as a result of the losses.

Michael Finnegan takes over the COO position, succeeding James Hinchley, who was promoted to chief underwriting officer of Liberty Mutual’s Commercial Markets property/casualty business unit.

The first series of services in its Breezeway collection, designed to provide virtual agents with a desktop application that supports e-mail, collaboration, electronic new business application management and e-signature.

Social media, text messaging, customer assistance and catastrophes: How Irene and the recent earthquake have taught us to communicate.

The Foreign Account Tax Compliance Act will present insurers with technology and operational challenges, according to PwC.

The insurer announces three promotions, including Steve Peeters as COO and EVP of insurance operations.

Steve Jobs' visionary personality often lead him to create against the grain, making it that much easier for him to reshape our personal and professional lives in profound ways.

While coastal wind damage is less than expected, inland flooding wreaks havoc in Northeast.

Study reveals that use of analytics is becoming increasingly pervasive across the insurance enterprise, but analytical talent still lacking.

MajescoMastek to offer individual, group policy admin systems for life, health and annuity products using common technology platform.

Throughout Asian-Pacific region, SAS provides business analytics for ICBC, China Guangfa Bank, Hyundai Marine & Fire Insurance, KDDI.

Improvements are designed to help insurers improve agility, mitigate risk and accelerate delivery of new products, company says.

Mercury’s property claims division is hiring 63 full-time employees in California, Texas, New Jersey and New York.

Updated version of CSR24 is designed to enable agents, brokers to offer self-service to their insureds.

Partnership to create, develop and deliver targeted information, intelligence to commercial insurance industry.