Policy adminstration

InsuranceSuite will help the multiline insurer streamline core systems.

A survey finds that mobile devices may soon dominate computing in financial services organizations.

Change in insurance is slow, but the race toward modernization has begun.

New features are designed to enable insurers to introduce products to the market more quickly, efficiently and reliably.

Consumers are eager for a better customer experience, and while things are improving in the insurance space, the gap between the haves and the have-nots is getting deeper and wider.

To satisfy increasingly sophisticated customer expectations, insurers must first rethink the business from the outside in, replace or modernize their technologies and continuously measure their progress.

Carriers increasingly are confronted with the inherent limitations of legacy platforms as they redefine their go-to-market strategies.

An Accenture survey finds that more and more customers are open to providing greater access to their personal data if it means more personalized products or better value.

Transformational thinking isn’t just about ‘intelligent thoughts’. It is about converting transformational concepts into practical steps that will accomplish real enterprise transformations. (For a good definition of transformational thinking vs. legacy thinking, see my first blog.) This week we focus on how insurance marketing efforts have to transform to add value.

Allstate pursues “synchronized thinking” toward technology.

Verisk’s new Telematics Division will provide discount programs and usage-based initiatives.

Industry executives share their perspectives in a recent survey.

Using newly created tactics, Liberty Mutual has been able to have many of Progressive's patent claims cancelled, an important step in fending off the infringement case Progressive has filed against it and other insurers.

Atlas will provide cloud-based rating, underwriting, policy administration and other applications to the specialty insurer.

Shares typically are seen more as helpful information from a friend than as brand messages.

The general IT spending ratio range of 2-4 percent still holds; more benchmarking data in Novarica’s recent report.

P&C insurer looks to BillingCenter for oversight of billing operations, including agency and direct bill, across all of its lines of business.

Former Coca Cola Refreshments CIO takes on the responsibility for all IT initiatives, with a focus on delivering secure, compliant and cost-effective technologies to WellPoint business capabilities.

Insurer's technology unit, credited with helping fix the broken federal insurance website, is increasingly being used by state officials to salvage their troubled exchanges.

Simpler, faster, better and cheaper — four words that may reshape insurance systems.