Policy adminstration

The company purchased this book of business through its subsidiary, Mutual Marine Office Inc. from Excel Underwriters Alliance Inc.

Washington, D.C. - Five industry leaders were honored with an “Insurance Legends” award for making significant contributions to the life insurance and life reinsurance industry at ReFocus 2008, the premier conference for reinsurance industry professionals.

Springfield , Mass. - Building on several years of successful efforts to recruit and retain top financial services professionals, Massachusetts Mutual Life Insurance Co. (MassMutual) today unveiled a creative, new Web site that introduces career changers, industry veterans and college graduates to a career with MassMutual through the eyes and words of its agents.

MassMutual, The Hanover Insurance Group Inc. and Zurich Financial Services make technology changes to attract and retain agents.

A new study indicates that investments in a customer-centric approach are paying dividends.

The company released tools designed to simplify the insurance decision-making process for consumers, as well as demystify how insurance works in its short film.

Insurers may have enterprise risk management (ERM) building blocks in place, but lack of data, modeling capabilities and lack of business unit buy-in are impediments to fully incorporating ERM into strategic business decision-making.

While admirers push a bill seeking to nationalize agent licensing, detractors say the legislation is meant only to stymie other efforts.

Insurers perceive quality of service as key to gaining competitive edge, and will make IT management software investments accordingly.

Michael McGavick will replace Brian O'Hara, XL's CEO for the past 13 years, on May 1.

Christopher Guidette will be responsible for planning and executing internal and external strategic communications.

As the industry continues to consolidate, technology will be key to attracting a broader, more ethnically diverse customer base, says the association.

Lloyd’s of London issues a policy covering a Dutch winemaker’s most important asset: his nose.

The Minneapolis-based firm announced Mike O’Brien as its new president, as well as executives Tom Ademite and Joe Thomas.

To appease concerned insurers, the vendor community needs to step up with improved home health monitoring technologies, according to a recent Parks Associates’ report.

Members of the insurer, vendor and consulting communities last week discussed the keys to forging mutually beneficial, long-term business relationships.

Los Angeles — Farmers Group Inc., a wholly owned subsidiary of Zurich Financial Services, announced the appointment of Kevin Kelso to the position of Farmers EVP and chief marketing officer. Kelso was previously Farmers EVP and president of personal insurance.

Hillside, N.J. — myClosingSPACE.com, an online title insurance and closing services company, announced it is now available to new homebuyers, mortgage refinancers, attorneys, lenders and Realtors nationwide. The decision was made after the title company successfully test marketed its online business in New Jersey, Florida, Pennsylvania and New York.

Predictive modeling and emerging claims technologies will affect the nonstandard auto insurance market, according to Conning Research & Consulting.

University Park, Ill. — Insurance technology company Applied Systems Inc., which also provides broker management systems and services for accounting, customer, policy, claims management and all related agency functions, recently named Mark Layden its new COO.