Professional development

In facing an impending talent gap, agencies need to make the industry more enticing by teaching the next generation to adopt a consultative role.

A positive work culture and flexibility are two factors attracting Gen Z to insurance agencies, according to a new report from the National Association of Professional Insurance Agents.

As insurtech adoption grows, three trends are emerging.

From health to hiring, a look at how technology is changing the overall employee experience.

Lincoln Financial appoints new EVP, CIO and Chubb announces North America business unit lead, plus more career moves.

John Hancock names head of insurance; American Financial Group promotes JD Rogers to CISO and more career moves.

Insurance industry stakeholders must prioritize attracting the next generation of talent in a digitally-focused, global environment.

Women in Insurance Leadership Lifetime Achievement Award honoree Jill Francis shares how insurance education is evolving.

Including AI as part of a training program can create a more personalized learning experience.

Three industry leaders share insights and advice on ways insurance companies can leverage new technology to help streamline processes and prevent employee burnout.

Career moves from WTW, Ascot Group, Farmers Insurance, Hiscox and more.

Skills professionals need to succeed in today's technology-focused environment.

Liberty Mutual appointed Amit Khanna as chief claims and service officer, U.S. retail markets, and more career moves.

In the last segment of this 3-part series on insurtech careers, we examine the AI-powered tools that can automate routine and repetitive tasks in claims processing, enabling employees to focus on more complex and value-added activities.

In this first part of a three-part series, we examine how insurance technology integrates with many roles across the industry and provides young professionals with unique career opportunities.

Allowing employees to advance within an organization can keep them engaged, productive and present.

It is more critical than ever to ensure that organizations and employees are protected from cyberattacks.

Insurers are partnering with universities and college programs to create a more diverse and inclusive talent pipeline.

The CRO of insurtech Ontellus and her Gen Z mentee talk to EBN about what they both have to learn from each other.

Learning from a group of experienced benefit advisers and agency owners took my business to an entirely new level.