Property and casualty insurance

The many people vying to be California's next insurance commissioner discuss concerns about insurers' scaling up their use of AI, how policyholders could benefit, AI-fueled insurance fraud, aerial imagery applications and coverage of autonomous vehicles.

On June 2, California voters will choose from 11 candidates for an open seat. Seven of the candidates responded to Digital Insurance questions about how they would manage the regulatory agency, stop property insurers from leaving the state, and finance FAIR Plan insurance of last resort.

The technology has identified baseball fields as damaged structures, and failed to recognize that pools are contaminated by wildfire ash or flood waters, according to an imagery expert from an insurance intelligence service. Human oversight is essential, he said.

Digital Insurance interviewed candidates about AI, regulatory issues, property insurance market data and more.

Customer satisfaction with insurer websites and apps dropped in 2026, according to JD Power research.

Georgia voters will choose one of five Democratic candidates on May 19 to challenge incumbent insurance commissioner John King. Candidates addressed the use of NAIC-collected data to address climate change risks, and how the state's regulatory resources rank nationwide.

Reputation events are currently managed reactively by communications teams reporting using tools built for brand storytelling.

Georgia voters will choose one of five Democratic candidates on May 19 to challenge incumbent insurance commissioner John King. Candidates discussed how AI can provide value to policyholders, preventing AI fraud, and how carriers deploy the technology.

Georgia voters will choose one of five Democratic candidates on May 19 to challenge incumbent insurance commissioner John King. Three of the candidates answered questions on tort reform, as well as getting policyholders off the state's FAIR Plan, and how they would handle rate increase proposals.

Nationwide and Whisker Labs share insights related to their partnership and the Ting sensor, which uses artificial intelligence to warn policyholders about potentially catastrophic events.

California Assembly advances mortgage protections for wildfire survivors, while agency considers advocates' role in rate increase processes. Meanwhile, state regulators are looking at how insurers use AI, and a look at regulatory budgets reveals which states are doing more with less.

Insurance tech and legal executives emphasize checking data, and working to build confidence and trust.

The insurance industry's research organization added 10 more states to the first four in its Wildfire Prepared Home designation program. About 35% of U.S. homes in high wildfire risk areas are not yet eligible.

The state's administrative law office will decide whether to accept Commissioner Ricardo Lara's changes to a law passed as a referendum in 1988, which allows consumer advocates to be compensated for their work.

Regulators and policyholders are increasingly concerned about the impact of imagery on privacy and decision making.

Comparing state regulators' resources to the size of their insurance markets, by multiple metrics, shows certain smaller states better equipped than much larger ones. This three-part series by Digital Insurance breaks down the metrics that reveal differences.

Modern flood modeling has identified more than twice as many properties at flood risk than FEMA flood maps, according to new research.

The residential property management industry has a glaring risk problem: a systemic failure to treat renters insurance compliance as a continuous obligation, rather than a one-time checkbox.

AI redefines how risks are assessed, policies are priced and claims are managed.

Some small state regulators have as much resources as large ones, comparatively. Vermont is boosted by its captive insurance industry.