Security risk

Seattle--Safeco announced it is once again expanding the product breadth available on its single-platform online sales center Safeco Now. In a breakthrough move for small-business insurance sales, the company has introduced functionality allowing independent distributors to quote and issue commercial multi-peril (CMP) policies in as little as five minutes.

One problem facing insurers who write commercial automobile coverage is that in states with mandatory auto liability reporting, also known as ALIR, carriers must report policy changes and cancellations electronically to state Dept. of Motor Vehicles (DMV).

Rating agency Standard & Poor's Corp. has identified four insurers that it believes distorted their financial statements by using "financial risk reinsurance." In a report released Nov. 16, S&P claims that the financial results of Atlantic Mutual Insurance Co., Argonaut Group Inc., CNA Financial Corp. and Liberty Mutual Insurance Co. were "materially distorted in an accounting context that contrasts with Standard & Poor's perception of the true economics of the transactions."

Camilion Solutions, a Toronto-based provider of product management and underwriting solutions for the insurance industry, announced Nov. 15 a "Preferred Partnership" with ISO Rating Service. The partnership will enable Camilion to provide automated ISO-validated rating, forms and statistical information to property and casualty insurers, through Camilion Underwriter.

Websense Inc., a San Diego-based provider of employee internet management solutions, today announced that Penn National Insurance, Harrisburg, Pa., is utilizing Websense Enterprise to comply with the Gramm-Leach-Bliley (GLB) Act by safeguarding confidential consumer financial data from new web-based attacks. Founded in 1919, Penn National Insurance offers property-casualty insurance through 750 independent agencies.

DARIEN, Ill.--Quotesmith.com Inc., a provider of insurance quotes from over 200 leading companies, has received a subpoena requesting documents and seeking information from the State of Illinois Department of Financial and Professional Regulation, Division of Insurance. Quotesmith.com intends to cooperate fully with the Illinois Division of Insurance.

New York, NY--MetLife announced that it's online employee benefits management portal, MetLink, received the 2004 E-Fusion award for Customer Service and Benefits Management. This prominent industry award, presented at the AM Best Insurance and Technology Conference, is awarded to insurance companies and their affiliates for outstanding, resourceful uses of technology in the insurance industry.

The incentive of insurers to explore online learning, beside the low travel costs and reduction of lost agent and employee productivity, is the fact that carriers can turn around training relatively quickly. This is essential with so many new products, regulatory compliance requirements and other liability issues nipping at their heels.

BOSTON--According to an analysis conducted by AIR Worldwide (AIR), a leading risk modeling company, the 2004 hurricane season should not be considered rare. The analysis, based on the AIR hurricane model, revealed that insurers should expect to see four hurricanes make landfall in the U.S. approximately once every 12 years. The expected frequency of four loss producing hurricanes in Florida is about once every 150 years--still within the range to which most insurance companies manage their catastrophe risk.

PORTLAND, Ore.-- Standard Insurance Company, a subsidiary of StanCorp Financial Group, Inc., today announced the release of The Standard Select(SM) suite of insurance products, which feature enhancements to the company's Group Life, Long Term Disability (LTD) and Short Term Disability (STD) insurance options for small businesses.

Nothing tests the resolve of an insurance company's claims processing division more dramatically than a natural catastrophe.Typically, one natural disaster is enough to test the capabilities of the most competent claims units, but when four hurricanes struck the Southeast during a six-week period between August 13 and late September, it proved to be an unprecedented succession of disasters, insurers concur.

Y2K brought the issue of IT assets to the executive table. To prevent the collapse of their operations when the clocks struck midnight on December 31, 1999, companies worked furiously to find out what computer hardware and software they were using, whether or not their systems were Y2K-compliant, and if they weren't, how to fix them.Five years later, companies are still struggling to get their arms around their infrastructures. Now, the Internet is ubiquitous and real-time system availability is expected. Multi-tired platforms with highly distributed IT assets are the norm-especially in larger companies. And, regulations-such as SOX, HIPAA, and Gramm-Leach-Bliley-are forcing executives to take personal responsibility for financial statements and customer privacy-information housed in their IT systems.

Although lending institutions have been using credit scores since the 1990s, most consumers still don't know what their credit score measures, what good and bad scores are, or how their scores can be improved.What's more, most consumers (81%) know that mortgage lenders use credit scores, but fewer (47%) know that insurers use them when underwriting homeowners policies.

Insurance companies that have learned to use technology to become information users rather than information gatherers have a decisive competitive advantage over their peers. But few insurance companies have "turned that corner."This is the assessment of John Bareiss, senior director at Fitch Ratings, New York. Fitch and Pearl River, N.Y.-based ACORD recently released a strategic briefing to provide insight into how the rating agency evaluates the technological capabilities of insurance companies, reinsurers and intermediaries.

When you're running an insurance company with a business model based on Internet distribution, you need to develop a top-notch Web site. That was management's goal when online insurer Esurance Inc. was launched in 2001 at the height of the dot-com bubble, and that's still the company's intention today.Esurance has implemented two new Web technologies over the past year to keep its Web site running smoothly and enable customers to effortlessly contact a service representative when they encounter a problem.

NEW YORK, NY--The Tillinghast business of Towers Perrin today announced that the EPIC Consulting staff has joined its property/casualty insurance practice. Consulting actuaries Michael Miller, Klayton Southwood, Richard Smith and Kenneth Leonard are among the new hires.

FRAMINGHAM, Mass.--Workscape, Inc., a proven provider of outsourced benefits and workforce management solutions, today announced the introduction of its new nationwide partner program. Known as the Workscape Broker Alliance Program, it is available to insurance brokers and consultants that service employers with greater than 2,500 benefits-eligible employees and wish to supplement their offering with Workscape's benefits administration solution, OneForce/Benefits.

HARTFORD, Conn.-- MassMutual Financial Group today introduced Web-based enrollment for its Strategic Edge group universal and group variable universal life insurance products, making participant enrollment fast, easy and accurate.

WARREN, N.J.--The Chubb Corporation today reported that net income in the third quarter of 2004 was $364.0 million or $1.88 per share, compared to $259.8 million ($1.37 per share) in the third quarter of 2003.

LOUISVILLE, Ky.-- In response to the growing need for affordable health benefit plans for small and mid-size employers, Humana Inc. today launched SmartExpress, a family of health insurance plans designed for businesses with 2 to 299 employees that want to better control and predict health care costs while giving their employees expanded benefits and a better health plan experience.