Work from home

Digital Insurance spoke with Troy about how his role at the insurer has changed since he started at the company in 2019.

Income protection insurance plan geared to younger generations and remote workers.

The study found no impact from work-from-home on performance reviews or promotions overall or any individual subgroup.

Why are companies outsourcing today? The simple answer: there’s a massive shortage of talent.

CSAA’s new unit will provide call center support, claims management and customized digital employee training.

Nine out 10 employees are frustrated with their employers’ tech tools, and it may start costing companies their talent.

Liberty Mutual and Safeco’s 2022 Agency Growth Study surveyed independent agents and found that 56% planned to be back in the office full-time.

Labor challenges are driving insurers to rethink how work gets done.

Nationwide, Progressive, Allianz Life Farmers and Mutual of Omaha were included on the 2022 list.

Massachusetts Mutual Life Insurance Co. is sticking with a hybrid work model as the best way to attract staff in the post-pandemic era, having just opened a major office overlooking Boston Harbor.

With many employees choosing to work remotely, the insurance giant will sell its offices in Northbrook, Illinois, according to an emailed statement Friday. The complex in a Chicago suburb has several buildings that total 1.9 million square feet on a 186-acre (75 hectares), Allstate has said in regulatory filings.

Recent EY research confirms how the pandemic fundamentally changed consumer needs, how they plan to increase their financial security, and what insurers can do to seize the opportunity.

The past 18 months have uncovered a vulnerability in the insurance industry, as companies have struggled to maintain consistency in their processes in the face of remote working. Communication processes, in particular, have suffered and as a result, traditional insurers now face the real risk of losing customers to insurtechs and other more technologically advanced companies.

Companies talk about collaboration, serendipity, team building, and other generic values of co-working, but few have actually been able to specify or quantify what’s been lost in the shift.

Investing in the development of a secure, user-friendly digital workspace environment can help keep your organization flexible and relevant.

The company is accelerating what it's been doing over the past four years to meet rapidly changing customer needs, says Ken Solon

The pandemic has uncovered some little-known facts about remote work that insurers and related organizations can capitalize on.

The industry has long talked about embracing digital technology — but the time for talk may be over.

Our third monthly survey found almost six out of 10 employers report that their plans for the return to work are stymied by uncertainty — specifically, a lack of clarity on the right timing, and persistent questions about how to provide a safe environment for their employees.

Deloitte's Gopi Billa joins the show to talk about what the insurance workplace will look like as COVID-19 restrictions are lifted and carriers make choices about their workforce.