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The Hartford ranked number one in Keynova Group's Annual Small Commercial Insurance Scorecard.
November 4
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Progressive and GEICO tied for first overall in the Mobile Insurance Scorecard Q3 2025 by Keynova.
October 2
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Small businesses may start shopping for new insurance, according to the 2025 U.S. Small Commercial Insurance Study from J.D. Power.
August 21
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Keynova Group released the Q2 2025 Online Insurance Scorecard evaluating the digital offerings from the top 12 insurance carriers in the U.S.
July 8
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Keynova Group shared its Q1 2025 edition of the Mobile Insurance Scorecard. Progressive and Geico tied for first overall in mobile user experience.
April 9
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Insurance carriers are using digital content to support policyholders around natural disasters, according to Keynova Group.
January 12
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Keynova Group's Q3 2024 Mobile Insurance Scored evaluates the mobile offerings for the top 12 auto and property insurance carriers in the U.S.
October 15
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Progressive scored first overall for online user experience in the Q2 2024 Online Insurance Scorecard from Keynova. State Farm and USAA tied for second.
June 27
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The J.D. Power 2023 U.S. Claims Digital Experience Study shows overall customer satisfaction with digital experiences is down from last year.
December 13
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GEICO scored first overall in the semi-annual Mobile Insurance Scorecard.
April 6
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Companies with websites are working through privacy requirements and to be web compliant.
March 23
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Insurer aims to improve functions and communications for policyholders and brokers
March 7
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Keynova releases its Q4 Online Insurance Scorecard of top P&C insurers.
January 18
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Progressive scored second and Nationwide was third.
October 27
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Update adds features for searching multiple insurers and their commercial coverage offerings.
September 7
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Customer satisfaction in insurer's digital offerings declined this year, according to the J.D. Power 2022 U.S. Insurance Digital Experience Study.
May 24
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Keynova Group, a financial services intelligence firm specializing in benchmark insights, released its Q4 2021 semi-annual Insurance Scorecard, which ranks and compares the websites of the 12 largest U.S. auto and property insurance carriers.
January 12
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Keynova Group released its Q3 2021 Mobile Insurance Scorecard, which evaluates the mobile websites and mobile apps from the 12 largest U.S. property and casualty firms. Geico placed first overall and leads scoring in mobile web and app.
September 29
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Common problems include slow performance, difficulty troubleshooting issues and application downtime, according to a survey of IT execs.
August 24
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The new platform, FIeld Insights, is available to policyholders on mobile app and web portal.
June 5
