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The J.D. Power 2023 U.S. Claims Digital Experience Study shows overall customer satisfaction with digital experiences is down from last year.
December 13 -
GEICO scored first overall in the semi-annual Mobile Insurance Scorecard.
April 6 -
Companies with websites are working through privacy requirements and to be web compliant.
March 23LOKKER -
Insurer aims to improve functions and communications for policyholders and brokers
March 7 -
Keynova releases its Q4 Online Insurance Scorecard of top P&C insurers.
January 18 -
Progressive scored second and Nationwide was third.
October 27 -
Update adds features for searching multiple insurers and their commercial coverage offerings.
September 7 -
Customer satisfaction in insurer's digital offerings declined this year, according to the J.D. Power 2022 U.S. Insurance Digital Experience Study.
May 24 -
Keynova Group, a financial services intelligence firm specializing in benchmark insights, released its Q4 2021 semi-annual Insurance Scorecard, which ranks and compares the websites of the 12 largest U.S. auto and property insurance carriers.
January 12 -
Keynova Group released its Q3 2021 Mobile Insurance Scorecard, which evaluates the mobile websites and mobile apps from the 12 largest U.S. property and casualty firms. Geico placed first overall and leads scoring in mobile web and app.
September 29