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Insurance carriers are working to improve digital quoting, according to the Keynova Q4 2025 Online Insurance Scorecard.

Overall satisfaction is highest when customers receive status updates from mobile apps, according to the J.D. Power's 2025 U.S. Claims Digital Experience Study.

A better approach is to offer communication options intentionally, not reactively.

The Hartford ranked number one in Keynova Group's Annual Small Commercial Insurance Scorecard.

Progressive and GEICO tied for first overall in the Mobile Insurance Scorecard Q3 2025 by Keynova.

Small businesses may start shopping for new insurance, according to the 2025 U.S. Small Commercial Insurance Study from J.D. Power.

Keynova Group released the Q2 2025 Online Insurance Scorecard evaluating the digital offerings from the top 12 insurance carriers in the U.S.

Keynova Group shared its Q1 2025 edition of the Mobile Insurance Scorecard. Progressive and Geico tied for first overall in mobile user experience.

Insurance carriers are using digital content to support policyholders around natural disasters, according to Keynova Group.

Keynova Group's Q3 2024 Mobile Insurance Scored evaluates the mobile offerings for the top 12 auto and property insurance carriers in the U.S.

Progressive scored first overall for online user experience in the Q2 2024 Online Insurance Scorecard from Keynova. State Farm and USAA tied for second.

The J.D. Power 2023 U.S. Claims Digital Experience Study shows overall customer satisfaction with digital experiences is down from last year.

GEICO scored first overall in the semi-annual Mobile Insurance Scorecard.

Companies with websites are working through privacy requirements and to be web compliant.

Insurer aims to improve functions and communications for policyholders and brokers

Keynova releases its Q4 Online Insurance Scorecard of top P&C insurers.

Progressive scored second and Nationwide was third.

Update adds features for searching multiple insurers and their commercial coverage offerings.

Customer satisfaction in insurer's digital offerings declined this year, according to the J.D. Power 2022 U.S. Insurance Digital Experience Study.

Keynova Group, a financial services intelligence firm specializing in benchmark insights, released its Q4 2021 semi-annual Insurance Scorecard, which ranks and compares the websites of the 12 largest U.S. auto and property insurance carriers.