Insurers' need for cost savings and business transformation is driving many to look for specialized, long-term relationships in a maturing BPO space.

Insurers may be interested to learn how banks are using cloud to manage their disaster recovery needs.

Survey finds cloud emerging as new outsourcing platform.

To navigate through the changing market, insurers will think, act and spend differently in 2011.

VPs of IT will see salary spikes, while CIOs and database administrators’ salaries will remain flat.

Today’s CIO should be less a technologist, and more a business person who creates advantages and differentiators using technology

Report shows 2015 market spending at up to $2.5B, with businesses straddling hybrid clouds.

While much ballyhooed and potentially important, insurers should first take a breath and think about where they fit into the big picture.

Innovation is all around us, in awards programs and in the ways INN presents information.

Insurers' diversity, originality and pluck play a role in best practices.

Thanks largely to increased regulation, insurers will demand innovation, transparency and stability from sourcing providers.

AXA China Region Insurance and Tokio Marine & Nichido, Fire Insurance Co. are a few of many insurers effectively using technology, analysts say.

Nominations for best practices section of program extended to January 25.

New Novarica reports say carriers have access to a broader range of business process outsourcing options than ever before.

Kelser Corp., a provider of technology products and services to the insurance and financial markets, announced today the completion of its acquisition of HSG Global Services, Inc., a Massachusetts-based business consulting and outsourcing firm specializing in business improvement. The buyout comes only a few months after Kelser announced an internal ownership transfer and corporate rebranding. According to Kelser, the HSG acquisition helps fulfill key management, staff, and process requirements necessary to carry out the mid and long term strategic objectives of the company.

How will insurance and financial services IT react to a recovering economy? The guru tells all.

SSA & Co. predicts 2011 will feature more complexity in the insurance industry and less customer service outsourcing.

Despite popular opinions, many firms continue to take a smart approach to SOA.

Vendors serving the insurance industry make analyst's year-end list.

Top companies in our survey grind down costs by consolidating IT and rationalizing processes. They’re growing faster as well.