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Trust is associated with higher retention and lower likelihood of shopping around for new insurance, according to the JD Power 2026 U.S. Home Insurance Study.
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John Kain, financial services business development lead at AWS, recommends considering overall portfolio risk in underwriting decisions.
September 30
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ForceAI is a connected, AI-native platform that brings underwriting, claims, billing, policy management, reporting and customer service into one system.
September 30
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New York Life's investment arm is buying a majority stake in Verus' parent, as higher rates draw insurers to non-QM. Lenders should expect deeper-pocketed buyers and competition.
September 29
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Insurance agencies are still losing time to manual processes, duplicate data entry and disconnected systems, according to Augie's 2026 Connectivity Report.
September 29
The goal is not to find every place an MGA could use AI but where AI can materially change what the business is capable of doing and then measure whether it actually does.
AI drivers respond to potential accidents in a different way than humans do, and it is tough to audit after the fact, according to an industry trade association and an executive of a U.K. insurance platform.
Eighty-five percent of insurance executives said they believe AI will strengthen customer trust but only 40% of policyholders agree, according to The State of AI in P&C Insurance Communication 2026 from Hi Marley.
An underwriter needs to understand where the limits sit, who owns the outcome, how quickly a person can intervene and whether the company can reconstruct what happened after something goes wrong.
Sixteen leaders across the insurance industry have been recognized for their leadership and significant contributions to their companies, colleagues and the industry.
Tresa Stephens, North America Allianz commercial regional head of cyber, tech and media, holds over a decade of experience in delivering specialized cyber, tech and professional liability solutions.
Sarah Murrow, president and CEO of Allianz Trade in Americas, shares her career journey in the insurance industry and her approach to acting as an effective leader to a multi-national business.