To stay ahead, insurers must assess the factors shaping the industry including emerging technologies.

People do not react more positively to a cheerful chatbot than a neutral one except under specific circumstances, says a recent study.

Alongside extreme weather events, issues like affordability and risk perception contribute to the lack of insurance protection.

Applying AI technology moves slowly, but has potential to produce more sophisticated insights

Improving data management technology can take routine work off insurers' plates, insurtechs and experts say.

AI tools can help insurers with historical loss projections more effectively predict the impacts of future catastrophes.

Coverage supports seniors continuing to live at home, offers wellness benefits.

It's only been two months since the Biden administration posted its blueprint for an AI Bill of Rights, but government agencies are starting to apply it in areas of financial services where discrimination is a concern, according to speakers at a Brookings Institution event.

The predictive model is powered by AI analysis based on data from over 1,500 wildfire losses.

As the use of AR and VR technologies continues to accelerate, insurance businesses may be able to perform more critical operations in the metaverse.

Digital Insurance spoke with Eric Sellenberg, technical director, Zurich North America.

AI and ML can find patterns in data, but when they're trained on biased data, they can compound the issues and perpetuate a self-confirming data bias cycle.

The mobile app is a digital, interactive workers compensation tool that helps injured workers return to work faster.

The cloud and SaaS can ensure that businesses are able to operate in real-time.

New solution applies AI to better assess damage for appraisal accuracy.

Digital Insurance spoke with Hemant Sarma, a senior VP and lead of IoT at Chubb.

Now a new program from Microsoft Corp., GitHub Copilot, seeks to transform the technology from internet sensation into something broadly useful.

Carriers need to focus on two things: defining where the value in cloud lies and building a partnership between business units and IT.

Stephanie La Rue, chief of diversity, equity and inclusion for the Office of the Director of National Intelligence, told Bloomberg research indicates that neurodiverse intelligence officers on the autism spectrum exhibit the ability to parse large data sets and identify patterns and trends "at rates that far exceed folks who are not autistic."