Digital Platforms

Duck Creek policy admin and billing software to be implemented using Accenture's product configuration software application.

Insurers using new enterprise social marketing platform to standardize the compliance efforts of its employees, representatives using social networking sites.

Product Accelerator configuration software to build content repository for Jackson’s product-related information.

State legislators are looking to smartphone-enabled electronic insurance IDs to save drivers, law officials’ time and money.

For the first time, referrals to National Insurance Crime Bureau break 100,000.

Nearly 58 percent of adults using social media setting stronger privacy controls, according to Pew Research.

New study finds that majority of middle-income Americans admit to knowing little about the Medicare program.

MajescoMastek tapped to provide the billing component for the insurer's core systems legacy replacement and modernization initiative.

Horizon Blue Cross Blue Shield of New Jersey, has birthed a new company, Horizon Healthcare Innovations (HHI), which is dedicated to fomenting a paradigm shift that results in a health care system that delivers better care at dramatically lower costs.

Where Consumers Seek Out Retirement Information

The target of growing dissatisfaction among some agents, property/casualty insurer sees development of its agency force as an ongoing imperative.

Amazon, Apple, Google, HP, Microsoft and Research In Motion will now provide app developers with Web links or otherwise inserted text that discloses the personal data policy for the app prior to download.

Claims management solution to support specialty insurer’s goal of increasing efficiency, reducing costs.

A federal judge grants class-action status to plaintiffs in a suit that accuses Wells Fargo and QBE Insurance of inflating the cost of force-placed hazard insurance coverage by secretly paying themselves unearned commissions.

During a session at HIMSS12, Kaiser Permanente SVP and CIO Phil Fasano said that with $4 billion spent thus far on the project, the gravity of the undertaking is evident.

The presence of the U.S. conglomerate in the Thai market was confirmed by several sources in the insurance industry, including one who said Berkshire began doing business in the country in late December.

According to a new research report, carriers are willing to invest in some of the underwriting technologies and processes necessary to meet financial performance goals.

Speaking at the HIMSS12 Conference in Las Vegas, Aetna CEO, Chairman and President Mark Bertolini, said a reckoning for the traditional health insurance model is at hand.

Demographic shifts and technology demands are creating an increasingly amorphous consumer.

Despite challenges related to regulations and economic conditions, a continued trend of low utilization contributed to strong 2011 operating results, according to A.M. Best.

Insurer selects iPipeline's iGo e-app and Data Services solutions to enable automated processes as well as increased access for producers.

Think tank Heartland Institute issues another hyperbolic statement, this time on leaked—and possibly fake—documents containing climate change information.

Forrester report outlines a four-year look at the mobility market in terms of proliferation, spending and challenges.

IntelliDrive enables fleet managers to improve driver safety and efficiency while reducing costs by leveraging technology.

The distracted driving battle goes on, as Transportation Secretary Ray LaHood proposes voluntary steps that would establish new safety criteria for hands-free calling, navigation and entertainment systems in new cars and trucks.

Annuity administration ITO contract worth $25 million extended; virtualized environment to increase flexibility, generate savings.

CNA, Marsh & McLennan and Montpelier Re also among those to release 2011 figures in the past week.

Annuity Sales: The Good and Bad News

Predictive Analytics Defining Marketing Competition

Insurers see new opportunities, but challenges remain in telematics, GPS strategies.

Great American Insurance Group (GAIG) has entered into a strategic relationship with India-based IT services provider HCL Technologies.

The number of life producers using mobile devices doubled from 2008 to 2010, making mobile tech an imperative if the carrier seeks a competitive advantage, says LIMRA.

Hedge fund manager John Paulson demands that The Hartford Financial Services Group break into two companies; insurer evaluating strategy.

In an increasingly competitive technology vendor market, life insurers are gradually modernizing their policy administration legacy systems.

Software enabling insurers to calculate and integrate risk ratings for wildfires unveiled.

With the underlying economy likely to remain weak and organic growth hard to come by, the most effective lever for financial success remaining for insurers is to control costs.

The Securities and Exchange Commission has pressed bailed-out insurer American International Group to provide more disclosures on guaranteed interest rates in its life insurance business.

To enhance customer service, P&C carrier will give its 100,000-plus policyholders the option of accessing documents digitally in a secure, central online environment.

Of 18 industries examined in a new survey, P&C and life insurers improved the most from last year; health insurers remain low on the list.

Additional data source to help insurers improve catastrophe modeling results.

Federal agencies put forth rule requiring insurers to provide explicit information to enrolling consumers.

UnitedHealth Group Lawsuit Advances

Standards groups see promise with establishing aligned interfaces, rules written into RFPs and SLAs, and harmonized government legislation.

Well-executed initiatives in the back office can deliver bottom-line savings, are you up to the task?

New analysis from Celent finds insurers delaying policy administration replacements as they brace for Solvency II.

Aetna, Cigna, The Hartford and Munich Re also among the first to release 2011 figures.

Chairman Steve Miller, who was to become interim AIG CEO if Bob Benmosche were unable to continue with the job, has accepted a position at another company.

Towers Watson surveys indicate that 55 percent of P&C CFOs and 59 percent of life CFOs are considering acquiring a company in the coming year.

Smartphones may take a back seat to the desire of UK drivers to adorn their vehicles with toys and window stickers that block the drivers’ view and result in potential accidents.

Survey results reveal 85 percent of insurers are outsourcing at least some work through variable staffing/staff augmentation, legacy app maintenance or data center/infrastructure management.

Carrier to continue focus on claim-handling, settlement service to its Lloyd’s market clients.

New Towers Watson survey, which queried 69 P&C insurers in the U.S. and Canada, found 85 percent of respondents saying they use or are planning to use predictive modeling.