Insure Think

Insurers' agent networks provide a natural edge in social networking.

A survey indicates cloud decisions are being made more and more by business managers rather than, or as well as, by IT.

More than eight out of 10 P&C executives say their current systems are not able to embrace new opportunities. The question is, what will replace them?

Of the myriad technologies that engage and empower the distribution network, it’s strategic, not transactional, management efforts that win the day.

Given the allure of tech startup culture and the increasing importance of IT in all aspects of the enterprise, hanging on to tech talent is more difficult—and more important—than ever.

While 2012 offered a deluge of new devices and capabilities, the market, particularly for insurers and business users, is still up for grabs.

How business process as a service and smart process applications will become the norm.

Business intelligence projects in the industry suffer an abysmal failure rate.

Analyst firm predicts a tough year ahead for any insurers not making magic happen between IT solutions and business needs.

By applying two buzz words to each other—social media and alignment—insurers may be able to solve the enigmatic elements each holds.

Many insurers see the value in leveraging data and predictive analytics to improve a variety of objectives and outcomes; for those still in doubt, read on.

The rise of Big Data means demand for new analytical and IT skills. Are insurers ready to compete with other industries for this talent?

With life insurance ownership at an all-time low, a top-tier insurer gets creative in an attempt to meet customer desires.

Project managers need to remember that moving to a paperless environment is about changing how people work, how they rely on information and how they access it.

Advice from more than 1,100 executives on what it takes to satisfy business needs while taking advantage of in-house talent, big data resources.

What young talent want to see out of the insurance industry in the next 12 months.

New survey outlines the core roles mainframes are assuming within emerging private cloud and big data projects—as well as the challenges of this new role.

There are several adjustments insurers can make in the wake of initial feedback from the NAIC regarding its pilot review of U.S. ORSA summary reports.

Here's why selectivity, modeling, trust, IT support and education are essential to reaping big data's value.

Is the current tone of debates surrounding public-versus-private cloud options hurting potentially innovative efforts?

Will touchscreens offering rapid access to new enterprise apps become the norm for insurance carriers?

For insurers, maintaining a presence isn't enough; they need to start thinking about how they're approaching social media interactions in order to glean results.

In the mobile business space, insurers must play by the rules consumers dictate.

Here's why cloud security liability should follow the model established by the scenarios of ultimate responsibility from car accidents.

Little conclusive research and evidence has insurers guessing as to what will keep customers happy with their websites.

Every insurer wants to join the app parade, but is it worth the trouble?

Claims system upgrades can be as frustrating to integrate with legacy systems as they are exciting to purchase.

Despite the fact that social capabilities have been talked about for years, many companies struggle with enterprise integration.

Potential voluntary federal guidelines foretell a future that may require keeping a close eye on the balance between collaboration and control.

The global financial crisis and subsequent economic developments have brought to light critical weaknesses in existing hedge programs.

The insurance industry relies on mainframes, but who will be running them?

Bridging data from the carrier's system to the agent system in real time removes several barriers to agent/carrier relations.

As insurers turn to big data for answers, Oracle offers up six tips for easy integration.

The rare yet emerging data scientist is a hybrid of data hacker, analyst, communicator and trusted adviser, making him a powerful asset to an insurance organization.

Dissecting the consumer experience to find the most important touch points and evaluate brand harmony can say a lot about a brand's ability to garner loyalty.

The drive for greater IT efficiency is delivering green data centers as a byproduct.

Online consumer research and aggregators are again changing the way insurers approach the market, how can insurers stay focused on the consumer experience?

Amidst the security headaches, the technology that comes along with BYOD holds new possibilities for insurers.

Faced with vetting the merits of existing and emerging technologies, IT is also being asked to recommend cost-saving ways of generating new business.

Recent studies place insurers in the middle of the pack in terms of social networking adoption, but are they getting enough out of it?

Examples of insurance data breaches point to just how common they are, and what usually causes them—internal abuse and mistakes.

Hear enough examples of companies employing technologies for reasons beyond serving the same old markets, and you begin to see some trends.

Margins, claims exposures, expense controls and investment returns are driving struggling carriers back into the M&A game.

There will continue to be gaps in analytic findings, to fill those gaps, insurers need to keep investing in the most powerful analytics system on the planet—their agent networks.

Emerging technologies and the business changes they require upon implementation were the main topics of discussion at Celent's recent peer networking event.

As the technology has matured, so have the marketing messages supporting it.

Data and cloud continue to pave the way to profitable initiatives such as telematics and customer management.

IT managers and data architects can take steps to make sure data applications get same level of testing as software.

“Frankenstein”—a proposed self-camouflaging malware propagation system—represents a challenge and an opportunity for insurance IT and risk management professionals.

New survey finds corporate leaders lack 'digital literacy' – and this holds back growth.

At this year’s Celent’s Insurance Symposium-Creative Disruption: Technology and the Future of Insurance, three insurers will take to the stage to give us attendees “some” and “more” disruption from the past, present and future.

Progressive, The Hartford among the companies honored recently by the Applied Systems Client Network for being on the cutting edge of agent-carrier communications and technologies.