Insure Think

The phase where companies focus on accruing millions of followers and likes is ending; a focus on influence is what should replace it.

Using a top-tier insurer as an example, analysts advise companies to start small and think big.

Insurers looking to tap into Latin American markets may be surprised to find high levels of mobile usage.

Insurers are going to have to double down on efforts to attract and retain technology talent, before they're absorbed elsewhere into the digital economy.

A 30-year-old in the industry explains what he would like to see as the transformation of the way insurance is conducted continues.

When it comes time to make a change in a policy admin system, a lot of planning, negotiating and hand-holding will be required.

A new Novarica report predicts continued software provider M&A in 2013-'14. Is there a way for insurers to prepare?

After a couple weeks of online dialogue regarding the industry's image problems, a solution may be emerging.

Critic claims that even though BI and analytics software is powerful, it is still out of reach for general business users.

Agents and carriers are tripping over themselves, when they should be working together.

The stage is set for Siri-like capabilities across all BI systems, as well as more automated decision-making.

Adapting social practices in core systems operations may be insurers' best opportunity to leverage social networks.

Form factor and flexibility are what computer users want.

The move to new and unfamiliar markets is opening up insurers to risks about which they have virtually no data.

IBM study finds consumers more likely to buy from agents or intermediaries than websites.

Insurance is being considered an investment, which leads to consumers making poor decisions.

Catching instances of fraud is good, but the downstream effects can be even more impressive.

It's easy to let operating model complexity build up, but identifying the symptoms and combating its effects can save enterprise profitability.

The convenience and scalability the cloud offers is too great for the industry to ignore any longer.

Despite some of Jobs' more extreme eccentricities, his management skills offer sound advice for insurers striving to be innovative.

Big spenders may garner lots of likes on Facebook, but when it comes to social media interaction, smaller, specialized insurers lead the way.

Like other paradigmatic technologies before it, cloud is just a tool that requires the right people working on it in the right environment to be effective.

Boeing's 787 Dreamliner woes offer stark lessons for insurers overseeing IT projects.

Technology is poised to shake up the auto insurance marketplace; industry veterans discuss how and when that will happen.

These 8 pillars provide the competitive advantage every insurer is looking for in the post-digital era.

Top tech talent isn’t necessarily out of reach, you just need to know where they're hanging out and what challenges they're looking for.

Being in the one of the world’s largest industries, insurers face many challenges yet still have an obligation to create a “best company to work for” culture.

Seven tips that will put your corporate IT services on par with the ease-of-use of Amazon or Salesforce.

Embracing failure and investing in initiatives without a concrete business case is the only way to become an innovative company.

Job descriptions for the business intelligence analysts that will pave your way to smarter, more efficient operations.

Customers still desire the human touch of agents—if it's provided in real time and on the platforms they prefer.

The list of questions advanced or predictive analytics can answer within an enterprise is making for a strong business case within insurance organizations.

The value of social media won't be measured by ROI, instead insurers need to start listening to the substance of their networks.

Mainframes are more expensive up front, but may cost less over the long run.

Winning in the market with a data-driven culture is becoming the name of the game—here's how to do it.

Tier 1 insurance CEOs agree that creativity and innovation is lacking in the industry, but there is a balance that needs to be made.

Software-defined data centers won't arrive all at once, but are on their way to gradually becoming a reality.

Why avoiding the Big Bang approach and focusing on short-term goals is the best way to tackle IT projects.

Investing time and capital in the latest flux capacitor is too risky for many organizations.

Focusing on solely on-board technologies ignores a bevy of factors that will also affect auto insurance rates and operations.

The coming year will see new modes of computing drill deeper than ever into the insurance enterprise.

Insurance business and IT teams share common traits not unlike those of artists, but can they adopt an artist’s mindset to create innovative solutions to complex problems?

How a branch of Blue Cross turned its entire organization on to data analytics.

Which company will change the insurance purchasing model and transform the buying process by using a tool like a choice engine?

Agents and carriers can work together to develop mobile applications and interfaces to enable clients to stay in contact with their agent throughout the entire policy lifecycle, not just at the time of a claim.

2013 will be the year we start to see less of the big server and storage rooms.

Cloud, customer experience and analytics will dominate IT budgets in 2013, analysts predict.

Applying entity analytics to claims detection and prevention is a proven way to outsmart the fraudsters.

AIG's business and IT leaders worked closely together to return the carrier to profitability.

Survey indicates insurers can no longer afford to believe that customers would rather send check payments to their insurers than go online.

Avoiding a "BPM by Post-it note" strategy is necessary if initiatives are going to do what they're supposed to.

In terms of implementation and internal processes, speed is what delivers market share and customer satisfaction.